The Honey Baked Ham Company in Jacksonville offers its signature spiral-sliced ham, turkey breasts, sides, desserts, and box lunches. Many customers praise the good service and pleasant, helpful, and caring staff, noting the process for pickup is efficient. Several reviews specifically highlight the excellent and amazing service as a key reason for their visits, making the experience very pleasant. However, some recent experiences have been disappointing. There were complaints about the ham being burnt, flavorless, tough, and chewy, differing from its normal taste. Another issue involved receiving a shank instead of the ordered ham butt, leading to frustration when paying a high price. Despite these inconsistencies, the business remains a destination for gourmet gifts and meals, where many savor the quality and tradition.
Always great and cheaper when visiting in the store
July 2026
I placed a lunch pick up order and my order came exactly how I ordered it. Thank you Michelle for being sweet and attentive!! Glad to know this place is still great even though I haven’t been in years. Will be coming back soon!
May 2026
The most welcoming staff of any Honeybaked Ham Store I have been. They are warm and friendly and treated me like they wanted me there. Oh and of course same classic great meals.
