H&R Block is a trusted tax service provider known for its knowledgeable tax professionals who can handle a variety of tax needs and help maximize refunds. Customers can choose to work with their tax pro in the local office, such as in Jacksonville, or use the Digital Drop-Off service to upload documents remotely. The staff is described as friendly, professional, and attentive, with some clients praising specific tax preparers for their efficiency, knowledge, and personalized approach. Many reviews highlight a positive experience, with some clients mentioning that their taxes are completed quickly, often in 30 minutes or less. The company takes health and safety seriously by deep cleaning offices, disinfecting high-touch areas, and practicing social distancing. Overall, H&R Block offers convenient, professional, and reliable tax services, though some clients feel the prices are higher once their tax situation becomes simpler.
Miss Gabriella Mitchell did our taxes for the third year in a row. Was very knowledgeable and understanding and helped us get the best return possible.
February 2026
Gabriella is so good at what she does. Very informative and very pleasant to work with! I highly recommend going to see her to file your taxes!!
May 2024
Such a fantastic experience with Theresa Hall! She is the best!
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
