-
March 2024 by Roderick Colbert
Quick accurate and in timely fashion.
-
March 2024 by Karlie Johnson
Always a great experience with Winnie. I used to do our taxes and now I don’t think I’ll ever go back. She’s very professional and gets everything done in 30 mins or less.
-
February 2024 by Karen Padgett
Sabrina Eubanks is a wonderful tax preparer. We have worked with her for several years, now. She explains everything and is friendly. She gets to know you and your tax history and is very professional. I think she has limited hours, but we highly recommend an appointment with Sabrina!
-
February 2024 by Mariam Poole
Sabrina Eubank is thee best at Argyle. I'm so glad she got my back every year or during year, It's always smooth!
-
January 2024 by Badseeds Togooddeeds
Brenda from orange park location was the best
-
January 2024 by Sabrina Eubank
I love their knowledge, expertise in corporate returns, and how polite they are.
-
September 2023 by Sean P Jackson
Excellent service, information, response time, education and personal plan of action to address and resolve all personal tax situations.
-
July 2023 by Robert B.
I just came from this place an hour ago. It was my 3rd visit to H&R Block in 10 days trying to get my previous taxes amended. First, the tax advisor at this location had such a thick accent that I struggled to understand what she was saying. Second, she immediately starts rambling for 5 - 10 minutes about the previous customer and how they didn't give her enough information to do their returns. Then she starts rambling about her personal life and how she has to pay her ex husband's taxes because of alimony or something? I genuinely had no idea what she was talking about. So I just sat there awkwardly waiting for her to finish talking because she couldn't pick up on social cues at all. After her seemingly endless and extremely, extremely awkward monologue, she asks if I remember how much my return was for in 2021. No, I told her because I couldn't remember 2 years back. She said she had to have that to get started even though the previous rep was halfway finished without it before noticing I was missing a W2. Her response was to question why the previous rep didn't tell me I needed it. The easy answer to that question, after spending so much time feeling disrespected by literally every member of H&R Block's staff that I've encountered in the last 10 days from secretaries to tax advisors, is that none of you are professional in even the most basic definition of the word. I left and there ain't no way anyone will ever see me in another one of their offices again. To say that I loathe this company is such an understatement.
-
April 2023 by StevePotts
I have used H&R Block for many years and this particular office for the past 3 years. The office is very conveniently located and the staff is very professional. Now that I am retired and my tax filing has simplified, I think it is a little overpriced for my filing.
-
April 2023 by Wally Messer
Tax preparer, Gabriella is the best. Came out better than I expected
-
March 2023 by Johnathan Kuhlman
Horrible experience. Made an appointment and I guess I didn’t have signal when they called to “confirm” my appointment. So when I showed up first thing Monday morning I was told “sorry you didn’t confirm on the phone so your appointment was givin away” and now on my one day off I’m having to wake up early and head across town for absolutely nothing.
-
March 2023 by Adina Demeter
Gabriella Mitchell- the bestThank you/ grazie !
-
February 2023 by John Jaeger
I had a poor customer service experience back in 2020 when I used this location. I requested a different agent this year 2023 and thought the experience would be better. It was worse. My appointment for consultation was double booked (or they were short handed). The consultant said "I've done this persons taxes before, so I'll take him. It'll only be 15-20 minutes". I simply said that it was no problem, I'd go elsewhere, since I was working and only had a few minutes break to discuss my unique circumstances. She then proceeded to grill me as to why I was there if I was working. She didn't know that I own my own business. She didn't bother to understand that THEY were the ones who created the problem, not me. I made the decision to go to Hewitt Jackson at the Walmart on 103rd street. The experience was beyond awesome. Took me 30 minutes early. Gave me the info I needed to be prepared for my tax return. After both negative experiences for H&R Block on Argyle Forest, Jacksonville, I will never use the brand again. I called the other 2 in Jacksonville and they are all affiliated. I realize that most don't have my issue, based on the reviews, but this was just the worst of the worst and you should make an informed decision before using this company locally. Just bad attitudes. They called me back about 15 minutes later and said they could see me. I was beside myself. If I couldn't wait for 15-20 minutes, why would I drive all the way back? Nope. Done with them. Best of luck to you!!!
-
February 2023 by Lee G
Mrs Brenda was great to work with. She made the tax filing process super smooth for my husband and I.
-
February 2023 by Janice Lockerman
Loved it..They called me in early..Worked out perfect..
