Jacksonville Powersports has been serving local residents and out-of-state customers for over 40 years under the same local ownership. The knowledgeable sales staff is committed to providing excellent customer service before, during, and after the sale to help customers find the right powersports vehicle, whether it's a motorcycle, ATV, personal watercraft, or utility vehicle. Customers consistently praise the team's professionalism and top-notch service. Ty, Barbara, Reily, and others are described as fantastic to work with, making the purchasing process enjoyable and stress-free. They take the time to answer questions, provide valuable insights, and ensure customers are comfortable with every aspect of the sale. While most reviews are extremely positive, one customer had a disappointing experience with the service department initially not addressing a simple issue with a trailer light. However, the shop later made efforts to resolve the problem, leading the customer to increase their rating. Overall, Jacksonville Powersports stands out for its respectful, caring approach and commitment to supporting customers even after the sale. Customers consistently recommend the dealership for its great prices, selection, and exceptional customer service.
They repaired my 700xmr within reasonable time line. Thank you ride now!
November 2024
Excellent experience overall. I worked with Ty and he was able to arrange same-day delivery of the motorcycle. Barbara was also awesome and made all of the paperwork quick and painless. The team genuinely cares and goes the extra mile!
October 2024
"Reily was fantastic to work with. Made the whole deal on the phone. He made sure everything went smooth and I was well informed. Met Barbara at the dealer ship to do the paperwork and she was a pleasure to work with. Explained everything and was very helpful Johnny
