JJ’s Auto Care is a family owned and operated automotive repair facility that has served Jacksonville since 1991. It is the only shop in Jacksonville to have earned the Blue Seal of Excellence from Automotive Service Excellence. The shop specializes in honesty, selling only the repairs customers need. It handles everything from routine maintenance to specific problems and emergency situations. Customers consistently report a truly exceptional experience with top notch service from a friendly, highly trained, and knowledgeable staff who treat people like family. The shop is professionally run and maintained. There is genuine customer care, with excellent communication from the start. The personnel are wonderful, professional, kind, understanding, and helpful, even staying open beyond closing time to assist in an emergency. They provide fair prices and honest assessments, often explaining why a repair is not necessary. Many customers state they would take their car nowhere else and highly recommend JJ’s Auto Care for a positive and easy experience.
I had great service here. The staff was very friendly, and they got my vehicle done quickly. I will bring it here for service again.
December 2025
My daughter attends UNF. Her car broke down on her way back to school after the Thanksgiving weekend. Thanks to several recommendations on the UNF parent group we had it towed to JJ’s. Communication was great from the start. JJ’s had her back on the road within a couple days. Cars running great. Thank you
October 2025
There is much to rave about JJs auto, but I’ll focus on the three things that stood out the most: 1) genuine customer care, 2) excellent communication, and 3) fair prices. Owner Charles was a pleasure to work with. I highly recommend JJs to anyone who wants a positive and easy experience!
