JOANN Fabric and Crafts is a beloved destination for DIY enthusiasts and crafters. With nearly 75 years of experience, the store offers a wide selection of project supplies, including scrapbooking products, beads, baking supplies, and yarn, catering to various creative passions. Customers note the welcoming atmosphere and cleanliness of the store, making it a pleasant shopping experience. Many reviews highlight the exceptional customer service provided by staff members. Tina has been praised for her helpfulness and expertise, assisting customers with project ideas and supplies. Similarly, Mary is recognized for her quick problem-solving skills and friendly demeanor, making the shopping experience enjoyable even during busy times. Customers appreciate the knowledgeable staff, who help them navigate the extensive selection and find the best deals, often sharing valuable tips along the way. Overall, JOANN Fabric and Crafts stands out as a reliable source for quality crafting materials and a supportive environment where creativity flourishes. Customers leave with not only the supplies they need but also a sense of inspiration and satisfaction from the personal service they receive.
I tolerate this place because I have to. Most of the staff acts annoyed when you ask for help. Chronically understaffed, especially at the cash register. Be prepared to add another 15 minutes here.
December 2024
I went in for the restroom, but I'll definitely be back to shop. Seems like a great store.
December 2024
Don’t care for their employees customer service skills, but they have a good selection of things.
