Life Storage on 3858 Old Sunbeam Rd in Jacksonville, FL offers a wide range of storage solutions to meet the needs of its customers. The facility is known for its large selection of storage units, drive-up access, climate-controlled units, electronic gate access, and on-site manager. Customers praise the exceptional security, ADA compliance, and convenient freeway access. The staff at Life Storage is consistently praised for their exceptional customer service. The store manager, Joanne, is described as very friendly, helpful, and knowledgeable, always going above and beyond to assist customers. Other staff members, such as Travis and Thomas, are also noted for their attentiveness, professionalism, and willingness to go the extra mile. However, not all customer experiences have been positive. Some customers have reported issues with the manager at the Southpoint location, who is described as mean and unprofessional. Despite this, the overall consensus is that Life Storage provides a clean, secure, and convenient storage option, with a commitment to exceptional customer service that is exemplified by the staff.
Joann did an excellent job guiding me through my rental. Extra Space Storage has a gem in Joann. She comes highly recommended by NSC, and she’s awesome at being a property manager.
June 2026
This storage was easy to set up and convenient. I will be here a while and got good service and a great rate and they even included a lock for the storage so I am really happy with their business model.
May 2026
When life blind-sided me, Joann saved the day!! I accidentally got a unit in the wrong side of town and not only did she fix it, she got me easily and quickly set up at the right location. It was a hot day and the cold waters she brought my help and I was the cherry on top. Go see Joann if you want life to be easy 😁
