Lowe's Home Improvement in Jacksonville, FL, is a go-to destination for home improvement needs. Customers can find gardening supplies, appliances, paint colors, and patio furniture. Many reviews highlight the store's helpful staff, with one customer praising an employee named Jessie for his exceptional service during a busy visit. He assisted a pregnant shopper, providing help and loading her car, which made a lasting impression. The staff is noted for being friendly and knowledgeable, often offering assistance without being intrusive. Manager Gloria also received high praise for her commitment to customer service, going above and beyond to resolve issues. While prices may vary on certain items, the overall experience at this Lowe's location is positive, with many customers expressing their satisfaction and willingness to return. This store creates a welcoming atmosphere, making everyone feel valued and respected.
Great customer service had folks in there that knew what they were talking about and wanted to help!!!! I just knew who ever they boss was needs to leave them alone if they see them working and stop micromanaging it doesn't make no one want to work there.
June 2026
Excellent selection of tools and you get 10% off as a veteran
June 2026
Good selection of products and reasonable prices. I was able to find everything I needed, and most of the staff were helpful. The only downside was that checkout took a little longer than expected, but overall it was a good shopping experience.
