Lowe's Home Improvement: Your One-Stop Shop for All Your Home Needs Lowe's Home Improvement in Jacksonville, FL is the go-to destination for all your home improvement needs. Whether you're looking for gardening supplies, new appliances, paint colors, or patio furniture, the knowledgeable and friendly staff are here to assist you. Customers have generally had a positive experience at this Lowe's location. The employees are described as responsive, helpful, and knowledgeable, particularly the staff in the paint and plumbing departments. The store is well-stocked and reasonably clean, making it a convenient option for local residents. However, some customers have reported less than satisfactory experiences, particularly with the customer service at the checkout. One customer had a negative encounter with a rude and disrespectful cashier, which overshadowed an otherwise pleasant visit. The customer service team also fell short in addressing this issue when the customer followed up. Overall, Lowe's Home Improvement in Jacksonville, FL offers a wide range of products and services, with the potential for a great in-store experience. Customers are encouraged to visit and experience the store's offerings for themselves, while the management team may consider addressing any customer service concerns to ensure a consistently positive experience for all.
Finding an associate is like finding a unicorn, especially on the back racetrack. Still better than Home Depot.
January 2025
So I just found out they don’t have a quality control in shipping and receiving area for lumber. This is not acceptable. Lumber costs are super high and I only accept the best quality for my customers. I’ll be willing to revert my review back to 5 stars if Lowe’s develops a quality control person when receiving... read full comment
November 2024
what can you say about Lowe's other than it's not a home Depot. No complaints
