Lowe's Home Improvement: Your One-Stop Shop for All Your Home Needs Lowe's Home Improvement in Jacksonville, FL is the go-to destination for all your home improvement needs. Whether you're looking for gardening supplies, new appliances, paint colors, or patio furniture, the knowledgeable and friendly staff are here to assist you. Customers have generally had a positive experience at this Lowe's location. The employees are described as responsive, helpful, and knowledgeable, particularly the staff in the paint and plumbing departments. The store is well-stocked and reasonably clean, making it a convenient option for local residents. However, some customers have reported less than satisfactory experiences, particularly with the customer service at the checkout. One customer had a negative encounter with a rude and disrespectful cashier, which overshadowed an otherwise pleasant visit. The customer service team also fell short in addressing this issue when the customer followed up. Overall, Lowe's Home Improvement in Jacksonville, FL offers a wide range of products and services, with the potential for a great in-store experience. Customers are encouraged to visit and experience the store's offerings for themselves, while the management team may consider addressing any customer service concerns to ensure a consistently positive experience for all.
Excellent costumer service by Tori. She was very polite and knowledgeable.
March 2026
I just had a very timely and excellent delivery of a new stove that I purchased from Lowe’s in St Augustine. Yandro and Manuel were very friendly and professional, and were helpful above and beyond a normal delivery experience. Appreciated!
February 2026
The people I have met were very helpful and would work with me to
