-
March 2025 by T K
The store manager is outstanding hard working always willing to please you. My mom loved her phone, and you switched my phone over, and I loved it. Thank you. Zahar.🙂
-
February 2025 by Jacqueline Bardouille
I want to give a shoutout to Zahra, who helped me with my service because I was already frustrated before meeting her. She took the time to hear my problem and actually helped me. I usually have great service here whenever I need to pop in the store if I need to go in person.
-
December 2024 by Nicole Wiggins
Kimberly service was good
-
December 2024 by Devron Whipple
Great customer service very helpful.In an out in a timely manner 👏
-
November 2024 by Cynthia Owens
Scammers
Close it down now
Selling food stamp phones for $120
SMH
What would you do for some paper
-
February 2024 by Keni Jackson
Services was ok
-
January 2024 by Keni J
Services was ok
-
September 2023 by Google user
Lied and told me I was buying a 2023 phone ...couldn't find a case in store or on Amazon so I checked each year for a case and found out it was yr 2020 phone..he just put it in a 2023 box. Con Artist...I went in to get a earlier model phone and came out with one older than I already had
-
September 2023 by Lateica Barker
Lied and told me I was buying a 2023 phone ...couldn't find a case in store or on Amazon so I checked each year for a case and found out it was yr 2020 phone..he just put it in a 2023 box. Con Artist...I went in to get a earlier model phone and came out with one older than I already had
-
June 2023 by Corey Metzger (Corey Dogg)
Berrrrr
-
October 2021 by Ariel Taylor
Awful experience. Gaslighting bully lied to me about how much a phone would be, sold me the phone I didn't want for as much as the one I DID want would have been, added a line when I EXPLICITLY said I didn't want another line, and refused to give me a receipt besides the one he ran for my credit card. I've been a Metro customer for years, but am seriously considering leaving because of how bad this ordeal was. When confronted about why he was charging me more for the phone than he originally said it would be, I asked him why it wasn't the price he said, he loudly said "Who told you that? Me? I didn't tell you that!" And he refused to take people behind me in line trying to pay their phone bills and such to build a sense of pressure to force me into a phone I did not want for a price I did not agree on. I work in customer service and everyone has a bad day, but I could never imagine treating anyone that way. Straight up lied to me and I felt violated when I left.
-
June 2021 by Ashley Ford
Horrible they are crooks just trying to get money plus more of your money i will not use metro any longer im going to a better provider
-
May 2021 by Felicia Floyd
Great man working behind the counter. My fiancee and I walked in and got 2 new phones with new service no problem. Glad we made that decision.
-
November 2020 by Sandy Wachenheim
They are very nice and helpful
-
October 2020 by Eve Rinslet
Awful experience. Gaslighting bully lied to me about how much a phone would be, sold me the phone I didn't want for as much as the one I DID want would have been, added a line when I EXPLICITLY said I didn't want another line, and refused to give me a receipt besides the one he ran for my credit card. I've been a Metro customer for years, but am seriously considering leaving because of how bad this ordeal was. When confronted about why he was charging me more for the phone than he originally said it would be, I asked him why it wasn't the price he said, he loudly said "Who told you that? Me? I didn't tell you that!" And he refused to take people behind me in line trying to pay their phone bills and such to build a sense of pressure to force me into a phone I did not want for a price I did not agree on. I work in customer service and everyone has a bad day, but I could never imagine treating anyone that way. Straight up lied to me and I felt violated when I left.
