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August 2025 by Jimmy\u0026Tara Waters
Manager is RUDE! 😠 Flat out ignored all my questions like I wasn't even there. Every time she is rude! Will never go there again and switching my phone service. Customer service is terrible.
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June 2025 by Lyks to Wander
Went to this metropcs to get some help. This lady in the counter seems to not want to help and directed me to call the customer services which is Atnt 611. I came for metropcs and not atnt. This woman who work on 6/5/25 shouldn’t be working if she can’t help the customer. She got paid by not doing nothing and just sit there.
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February 2025 by Sherrie Bellville
Moe made our visit easy and great deals will highly recommend!!!!!!
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January 2025 by Tonya Lambert
Went to this location today to purchase a new phone. Mo was absolutely excellent. Very personable, friendly and professional. Thanks Mo for providing excellent customer service! I know it's a lost art in these days, but its good to see that some individuals still understand the value of it.
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January 2025 by sophia smith
I usually always have issues at other metropcs stores. I tried four locations today and none were helpful, the man working here today at the Collins location was more than helpful and polite, he answered everything concisely and was patient with my couple of questions.
No disrespect, but this is the first time that a visit has been easy for me.
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June 2024 by Andre Miller
Moe from the Metro PCS on Collins was awesome. She made sure I got a phone at a great price, and offered me a bunch of upgrades. Will definitely be coming back to see her!!!!
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February 2024 by Carl Smith
Ray did a great job!
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January 2024 by Evangeline Cordova
What's not to love?
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January 2024 by rafiq muammar
Excellent and professional employees and great customer's service .
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November 2023 by Rebeca Clark
I went in to buy 3 phones. The agent was busy with a couple. I figure we will look at the phones he should acknowledge us soon. He did not. Ok, we will research the phones online and talk about our options. Surely, he will say something soon to us. Nope!!! We were done researching the phones and chose what each of us wanted. I was in the store for 15 to 20 minutes. I walked away, and the agent never said a thing. I have gone in maybe once or twice before just looking, and i don't think they have ever said anything there. So i went to another where we had 3 knowledgeable agents to help us on blanding.
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November 2023 by Jerry Gaddy
Ashley was very polite and responsive to every question that i had. She let me know what i could do to keep my current cell phone number and provided me with a brand new iPhone as well.Awesome customer service 5 stars!!!
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November 2023 by Reesa Stanley
They showed open at 11. Went by at 11:50. Closed. Fought a ton of traffic to get there, too.
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November 2023 by Nicole Redhage
Very helpful staff
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September 2023 by Cat Jackson-Williams
There always helpful and never pressure you to by high price items I love that ❤️
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July 2023 by Zandra White
I've had nightmare's to get my phone fixed, returned, ECT.They don't give them service that they bragged about when they first got open, now is relax and enjoy the fill my pockets with your money roll.Because once your money out to get the phone there is no help once you got the phone.
