Metro by T-Mobile on Collins is noted as the best store many have visited, providing excellent and awesome customer service. Staff are described as personable, friendly, professional, polite, helpful, patient, and responsive. They are known for answering questions concisely, fixing issues, and ensuring customers get phones at great prices with upgrades. Visits here are easy, in contrast to issues experienced at other locations. The service makes customers' days and ensures they will definitely return.
Very convenient location. The associate is professional and very knowledgeable.
February 2026
Mo was amazing! Helped me get exactly what I came in for and then some, for a great price! Couldn't be happier with my new phone and new carrier, thank you sooo much!
December 2025
Mo was amazing. She is always taking care of me and making sure i am good.
