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April 2023 by Brielle Morrow
Would give a zero if possible. Broke my phone and was told I couldn’t switch to an old phone I had previously used from Metro because it wasn't brand new ???
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April 2023 by Xander E.
I was trying to pay my phone bill. and when I did I payed for it but. They put one number off and u gave in exact details slowly each number of my phone number so I could pay for my bill and when I call they never answer. they payed for the wrong phone bill and now I have no calls available.
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February 2023 by Samantha Perry
Went in for trouble shooting. Employee was too into his phone and uninterested in helping me if i wasnt trying to upgrade my device. Never again!
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September 2022 by Ric Walker
Was going to switch back to Metro but after calling several times today and never getting an answer, will stay with boost
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September 2022 by Jasmine
Expensive right now with the Democratic party in choosy routes of opportunity of opinion
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August 2022 by Alchari Lundi
The lady took it up on herself to switch my sim card and lied and told me I wasn't being charged but that was a lie that's really sad how they just take people's money
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June 2022 by Jerry Sharpe
Worker did not attempt to pull up my account.
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May 2022 by BB Cart
Very disappointed! Went to purchase a phone & upgrade said $159. He said $300 because of taxes, a charger etc. Offended & insult to my intelligence. Unacceptable when I already have an account. How dare you try to get over on people like this & negotiate a set price. Will spend my hard earned money at another location. If possible I suggest everyone do the same!
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September 2021 by Mando (SauceKing)
Everything was terrible. From the moment I entered from the moment we left the store. We even called the Store phone number multiple times and no answer. There was no customer service from the Representative at the store. I explained to Representative my issues and he would not even try to help what so ever. He was just on FaceTime and was careless I did not get greeted the guy who works here should not work here with the customer service I received. This is not the first time I experience this customer service.Never again I’ll make sure not to come back to this metro EVER!!
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September 2021 by Dwayne S Coley SR
The worst Metropcmess store on the planet. There is 2 spanish female employees that give a bad reputation. I had a phone that stopped working & had to buy another phone. The rep didn't add my insurance plan back on the new phone. Horrible experience & customer to a USMC Disabled Veteran.
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April 2021 by Jacke 88
No help! Ever!
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January 2021 by Mando
Everything was terrible. From the moment I entered from the moment we left the store. We even called the Store phone number multiple times and no answer. There was no customer service from the Representative at the store. I explained to Representative my issues and he would not even try to help what so ever. He was just on FaceTime and was careless I did not get greeted the guy who works here should not work here with the customer service I received. This is not the first time I experience this customer service.Never again I’ll make sure not to come back to this metro EVER!!
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December 2020 by Lakia Boatwright
The associate, Leo, did not want to wear a mask even though MetroPCS policy states employees will wear a mask.
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October 2020 by Dwayne Coley
The worst Metropcmess store on the planet. There is 2 spanish female employees that give a bad reputation. I had a phone that stopped working & had to buy another phone. The rep didn't add my insurance plan back on the new phone. Horrible experience & customer to a USMC Disabled Veteran.
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August 2020 by Nezaraye Jones
The girls look out for me ( I GUESS ??♀️??♀️
