Michaels is a one-stop shop for crafts, gifts, décor, and party supplies for holidays like Thanksgiving, Hanukkah, Kwanzaa, Christmas, and New Year's. It offers an expansive assortment of art supplies, fabric, yarn, frames, floral items, and craft machines. The store provides professional framing services with a helpful staff and a wide range of frame colors and designs, including treatments for valuable paintings. However, some customers note that service can be inconsistent, mentioning encounters with seemingly annoyed staff and a shift to only self-checkout options, which some find disappointing.
The cashiers were having a very loud explicit conversation at the front. They clearly were not looking for people to help, but stopped when I asked for assistance.
March 2025
The store is always clean and organized and the staff is friendly and helpful.
February 2025
I absolutely LOVE this store. I love the employees! I love my $5 coupons I get in my email. I love the random discounts that apply even on the clearance items. I love the customer service and the online orders are fulfilled SO fast.
