NAPA Auto Parts is a reliable destination for all automotive needs, serving the greater Jacksonville area. It is a distribution center open to the public, providing a wide array of quality car parts and accessories. The staff is the kindest and most knowledgeable, offering beyond exceptional and awesome assistance. They consistently come through for customers, with workers who have the needed knowledge. The location provides options for curbside pickup, delivery, and in-store shopping, aiming to get customers the parts they need as quickly and easily as possible. They are known for having specific parts in stock and for their diligent service.
Usually the only place I go for parts. Staff are always helpful and willing to help as much as they can. Only downside is parts availability. May need to drive to another store or have it ordered depending on what vehicle you are working on.
October 2025
Staff is always helpful and they have anything in stock that I have ever needed. Location is sketchy. Parking is easy, lots of spots. This is my go-to store.
October 2025
Great customer service, the best I've experienced at a Napa store 👏