NAPA Auto Parts is a reliable and customer-focused store serving the Jacksonville area. It offers a wide variety of auto parts for cars, trucks, farm, and marine vehicles, with over 6,000 stores and 16,000 AutoCare centers. Customers appreciate the convenience of in-store shopping, delivery, and curbside pickup, making it easy to get the parts they need quickly and safely. The store is known for being clean, well-located, and providing impeccable service. Staff members are helpful, polite, and willing to go the extra mile to assist customers, including seniors. Many customers found the staff knowledgeable and resourceful, often finding hard-to-get parts like specific fuses and U joints efficiently. The store’s commitment to quality and service is reflected in positive experiences with associates who are friendly and attentive. Overall, NAPA Auto Parts is praised for its wide selection, availability of parts, and excellent customer service, truly embodying the motto, "Our Motor Never Quits™."
They had the part for my car when other stores couldn't even spell the part name to look it up
March 2026
Stopped in for motor oil and a filter. Very organized shelves, and an overall clean appearance. I've found NAPA to be a more experienced and knowledgeable staff than most other part stores around. I appreciate the help when I can find it.
March 2026
On my recent visit, Emmanuel went out of his way to find a part for 2014 mb
