At NAPA Auto Parts, the focus is on providing customers with the quality auto parts they need quickly, safely, and conveniently. With over 6,000 stores and 16,000 AutoCare centers, NAPA is dedicated to serving the greater Jacksonville area. Customers can order online, opt for curbside pickup, or visit the store for assistance with their car, truck, farm, or marine vehicle needs. While the quality of parts is often praised, the affordability may not always be the lowest. However, the friendly and helpful staff, who strive to inform customers about the benefits and warranties of different options, make the experience positive. NAPA's commitment to customer service is evident in their motto, "Our Motor Never Quits™."
Big shout out to the laddy with tattoos that was working there today. Fast service and got what I needed. Now that is a parts store I will do business with.
February 2026
Excelente customer service. Very helpful. We really appreciate the effort in finding the part we were looking for.
September 2025
They were the only store that could find parts for my 4500 Chevy Silverado
