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January 2024 by The Pumpkin
Great value, cozy, and clean with nice breakfast included. MR RICH made the reservation smooth and all interactions with staff members were very pleasant.
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January 2024 by Melissa Lopez
A wonderful place. Not much traffic noise, kitchen area, nicely kept rooms and awesome staff. Should my family and I come back to the Jacksonville area, we will definitely stay here again.
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October 2023 by Mel Heflin
Larry the maintenance man saved my life. Give this man a raise please!!!
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August 2023 by William Rivers
Had a great time in Jax Navy Lodge in Jacksonville FL. Loved it. Thanks!!!
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July 2023 by Jerry R.
Nice lodge. We stayed here 2 nights to catch a military space-a flight. Staff was excellent, hotel is clean and has free breakfast. I would not recommend staying here without a vehicle. The base isn't very walkable to get around, very spread out. There is no rental car companies on base (the Enterprise is no longer here), no Ubers can get on, the taxi companies with base access that the front desk recommended did not answer or we're not available when I needed them and there is no shuttle service on base (except for patriot express flights, only on the day of the flight). The only food option is Mulligans restaurant at the golf course, which is not a far walk.
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June 2023 by Nichol Kemppainen
This hotel is gross and the staff are absolutely not accommodating. The building is very old and they spent money to update the countertops instead of replacing the disgusting mattresses. Requesting housekeeping services get ignored just for them to ignore a do not disturb sign and enter your room without permission a few days later. Front desk staff just shrug their shoulders offering zero accountability.
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May 2023 by Zach Hale
First floor Rooms 120 to 104:These rooms have a rancid odor coming from the bathroom that can only be described as feces. Maintenance said the pipes all flow to a single point. House keeping says there is no way to fix the smell. I have febreeze almost on a continuous drip.
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May 2023 by Robert McGovern
My wife and I had a very enjoyable stay at this lodge. Very friendly and courteous staff, very nice room with kitchenette, and beautiful grounds and surroundings
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March 2023 by MM CM
There was a RAT! In our room. It was around 2am, my husband and I were sleeping, I heard it squeak, we turned on the light and saw it run across the room and hide behind the bed. I called the front desk and asked for a maintenance man and a different room. I was told the maintenance man would not be here till 8 am and they where sold out. I was told the front desk called NGIS down the street and they didn't have any rooms either.We were offered with no alternative or solution for the night. Paralyzed by disgust and fear for my 4 monthsold baby I called NGIS myself to see if they had any rooms.... and they did. For one night.... we had to pack everything and move our things to NGIS. Upon our check in at NGIS the front desk told us that "yes that Navy lodge is known to have rats".The next day Navy Lodge offered a one night refund for the "inconvenience". Now, okay yes regulator pest are common...like woodland bugs and ants - those are an inconvenience...but RATS! are a major health hazard and this matter should not be taken lightly. In my 18 years traveling with the Navy and staying at Navy Lodges all over the country this was my worse experience. Not to mention the rooms are dark, no sponges or paper towels were provided. Its an old place. And though the staff was very friendly.... this place needs to be shutdown, revamped, cleaned out and they need to train their team on proper protocol for emergency maintenance calls such as this.
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February 2023 by Pearl Redmon
Clean, Friendly, Efficient, Location, Exceeds Expectations. My husband and I spent 3 nights at this gem, where our room with kitchen was clean clean clean. The desk staff exemplify the best in class for friendliness and customer service. Did our room need updating? Yes, but we're Hilton Honors members and 90% of the Hilton rooms need updating, so ignore the noise about cosmetic updates. The location is great for shady walks near the river, for a meal at the golf course, and for a quick pizza at the bowling alley. If you have kids, there is a spacious playground in back with plenty of patio furniture to spend a few hours. I love the Starbucks-like glass case at the front desk with cakes, beverages and sandwiches. Breakfast was great and we liked the turkey sausage on a stick because it was new to us. The desk clerk gave us $10 coupons for NEX and that was a nice surprise. This Navy Lodge gets 5 stars and we'll be back.
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February 2023 by Need to know basis
Having to PCS here and this being the 3rd Navy lodge stay while moving cross country, this is the worst/saddest navy lodge. To them selling your room, to bed bugs, to the food. The other Navy lodges provide clean rooms and a decent breakfast. This navy lodge seems to only feed cold, undercooked food. (Mind you it's all microwaveable- or carb overload) Please also check your milks. They like to put out expired milk.
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December 2022 by Logan M
We recently utilized the Navy Lodge at NAS Jacksonville. I haven’t stayed at one in oh so many years. Check-in was a breeze. Staff was friendly and gave us a $10 coupon for the NEX. They had three luggage carts with places to hang backpacks and garment bags. We had a dog with us but forgot the papers (shots et al). I took our dog to our relatives and he stayed there.The room was OK and what I would expect for a pet room. I happened to a walk by a more modern non-pet room and wished we would have stayed in that (we were going to have the shot records faxed but the dog loved staying with our relatives so it wasn’t worth the hassle.The room was VERY clean. The reason I’m at four not five is 1)Bathroom could be updated with an elongated 1.0 gallon flush toilet; 2) the entry to the vanity/closet/shower and kitchen could be finished with trim carpentry vice just drywall. BUT again that may be a difference on pet room vice not pet room (trim).The price is Amazing. Breakfast was what you’d see at a Hampton or Homewood Suites.I’m a Hilton guy in my travels. But will consider Navy Lodge more based on price, value, and pet policy.Thanks for a great service to our AD, reserve, retired, and civilian workforce.
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December 2022 by Nancy Oneal
Enjoyed our stay. Great experience. Rooms were good, beds so comfy. Staff and workers were very friendly and helpful. Breakfast was good. Looking forward to staying again.Safety: Felt very secure being on base.Walkability: Restaurant within walking distance.Food & drinks: Was pleased with breakfast.
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December 2022 by que Crawford
pretty sure the maintence man came into my room while i was gone as 2 of my items were moved
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November 2022 by toasti5 (toasti5)
No big complaints about the hotel it self but the hotel internet is basically unusable. It disconnects you from the internet every 5 mins when it's working or the internet is so slow you can't even watch a YouTube video or stream any movies or shows. I had to use my phone as a hotspot just to have reliable internet which is sad. I did try multiple locations of the hotel for confirmation and multiple devices. It's pretty bad that is 2022 and a hotel can't have even decent internet.
