Planet BMX is a business with amazing people who have great knowledge and are very helpful. Customers describe the staff as the best and super helpful, noting they have everything you need. Specific praise is given for their helpful website and for staff going above and beyond, such as adding items to an order at no charge. This creates a very positive experience that earns lifelong customers who plan to purchase again. However, some customers express disappointment with certain policies. There are notes about having to pay for shipping and occasional issues with product colors not matching descriptions. A repeated concern involves problems with the shipping company used by Planet BMX, with a request for the business to take more responsibility for delivery issues once an item leaves their door.
I have been buying from these guys for almost 2 decades and as far as buying parts there the best! always prompt shipping and tracking given, no hiding if you need to call or email with questions. Looking back I can't remember ever having an issue with the thousands spent over the years! Thanks guys, keep up the great... read full comment
January 2026
Ordered some parts to build a Dyno compe frame n fork that has been out of commission for at least 30 years. Everything looks great and showed up within a few days. Haven't had my hands on a set of Skyways since the mid 80s...🥹😆 Thank you, Planet BMX... You guys are awesome!!
December 2025
Staff (Duane) was super responsive to my email questions. The shipping was lightning quick for me (Florida to Pennsylvania). I placed an order on Dec 22nd and it was at my front door on the 24th. So WOW!!!
