made an appointment online. Arrived and kiosk informed me I didn't have an appointment. No one available to assist you. Couldn't call for information such as fasting requirements. Very frustrating. Better system needed if you can't get assistance.
November 2023
I had a really quick and easy experience here with Ponce today. Just make an appointment online and you’ll be set! There waiting room will be crowded with people who don’t have an appointment, so you may not have a seat, but that’s okay since you will only be waiting a few minutes after you check in.
September 2023
I went for an appointment this morning and waited only a few minutes for Ponce to greet me. She drew my blood and was friendly, engaging and helped keep me occupied while doing so.