Quest Diagnostics is a reliable and convenient medical testing provider that offers a range of services, including COVID-19 antibody testing, drug screening, and routine lab tests. The company has multiple locations, with one site on Beach Blvd that is generally praised for its efficient and professional service. Customers report quick turnaround times, with one reviewer noting they were in and out within 15 minutes for a routine checkup. The phlebotomists are described as kind and skilled, able to draw blood painlessly. The staff is also commended for their knowledge and ability to handle a high volume of patients smoothly, working "like a well-oiled machine." However, some locations face challenges with understaffing and scheduling, leading to long wait times even for those with appointments. Reviewers note privacy concerns in the waiting room, and frustration with staff not promptly answering the door for deliveries. Overall, Quest Diagnostics provides reliable medical testing, but the experience can vary depending on the specific location and staffing levels.
I made an early morning appointment and was in and out in 10 minutes. The staff were efficient and friendly.
February 2025
I made an appointment the day before for early afternoon and was in and out rather quickly. Katherine was a pleasure to talk to- thx again!
January 2025
I have always had nice techs at this location, but today I was really blown away with the kindness and care received from Rose Marie. As someone who does not handle needles well, she went above and beyond to make sure I was comfortable and well taken care of before, during, and after my blood draw.