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March 2024 by Oriya Nahmias
Amazing service!!!
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February 2024 by Jason Phillips
The in stock selection for Thule, Yakima and other overland equipment is sad.
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January 2024 by Dan gallagher
I bought an ebike from this REI store about 6 months ago. I brought my ebike in to have it serviced (for something that I broke on the bike - totally my fault) and the bike repair folks at REI were outstanding! Blake, Amil and the woman who rang my service ticket could not have been nicer and more courteous. The repair fee was minimal and seemed extremely reasonable. Thanks REI!
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January 2024 by Jacob Anderson
Always love REI, staff are extremely helpful and knowledgeable about the activities. I never really felt pressured into buying anything and all the REI brand items are great quality!
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December 2023 by Brennan Swift
I was there a few weeks ago to buy a new pair of shoes. The second I walked in the door, to helping me in the shoe department, and at the check out counter - the staff was excellent and superior. The REI in Memphis, TN had an excellent staff as well. It’s hard to find great customer service nowadays. Great job, REI.
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December 2023 by j
I don't go out for Black Fridays, so today when I asked an employee how their Black Friday was they explained to me that they were closed, and I was so happy for them.No one should be thrown into consumer warfare right after Thanksgiving.Well done REI
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October 2023 by Connor Hughes
Love this staff and store. We have always loved the folks here. They are very helpful and knowledgeable. DeAngelo was incredibly helpful and so kind to us. He was very patient, even when we had him go back and get a couple of different options.Take advantage of the membership deals and trading in your used gear for store credit!
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August 2023 by Rachel Taylor
I am a frequent customer at this REI and I'm always impressed! The staff are so friendly, knowledgable and encouraging. Kara even charged my phone after it had died so I could use my Apple Wallet. Cannot recommend shopping at this store enough!
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August 2023 by Scott Neifert
Very helpful staff. We had several salesperson stop by. All of them were very knowledgeable about products and pricing and value. Been to other REI stores around the country and this was the best
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August 2023 by Benjamin Martin
Always an amazing place for the campers and outdoors people. The staff are always friendly and kind and will be able to answer all of your questions. No doubt about it, one of the best places on Earth.
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August 2023 by Joe Martin
Lots of different sports and outdoor items, their fitting rooms were clean and the staff were nice. I didn’t find a pair of running shorts that I liked but got some small things and enjoyed looking around at the other items.
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August 2023 by mandy m.
John was so attentive and informative,he treated us like we were friends from the minute we stepped into the store. He helped us pick out some shoes and we got the best model for us with John's help. He was so informative and knew so much about the products! It was our first visit into REI and we will definitely be returning!
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August 2023 by Matthew Smith
Service, selection, and location were wonderful. Very impressed with the knowledgeable staff who were friendly yet not pushy. My only complaint is I have to travel so far to support a strong community. Thanks
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June 2023 by Bob Watkins
So when we come here, we come here. For specific things. Both times we have and been in need. They have been incredibly helpful and had exactly what we needed. And we were able to even get to a price point that we were comfortable With. We are about to take a trip to Paris and needed a pic pocket proof bag. They were very helpful and showed us a lot of options, and we got a bag that fits the bill and one with which my wife is happy.
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June 2023 by stararker
I've shopped here twice now to buy a aeropress and a peak design camera clip. It's a great store but I very much dislike being huranged about memberships. I was approached in the store while shopping about it and again was asked about it at check out. It felt quite forced. A better way to approach it would be asking if someone would like to hear about the membership rather then simpling breaking right into all the benefits or guilt tripping you at the check out.
