Always love REI, staff are extremely helpful and knowledgeable about the activities. I never really felt pressured into buying anything and all the REI brand items are great quality!
December 2023
I was there a few weeks ago to buy a new pair of shoes. The second I walked in the door, to helping me in the shoe department, and at the check out counter - the staff was excellent and superior. The REI in Memphis, TN had an excellent staff as well. It’s hard to find great customer service nowadays. Great job, REI.
December 2023
I don't go out for Black Fridays, so today when I asked an employee how their Black Friday was they explained to me that they were closed, and I was so happy for them.No one should be thrown into consumer warfare right after Thanksgiving.Well done REI
