Safelite Auto Glass provides windshield replacement and calibration services. Many customers report positive experiences, describing the work as outstanding, excellent, and phenomenal. Technicians are frequently noted as being amazing, professional, polite, respectful, and courteous. They keep customers informed throughout the process and explain aftercare and warranty information. The quality of the work is highlighted, with cars left clean of any residue and calibration performed perfectly. Appointments are often handled in a timely manner, sometimes even faster than estimated. The whole team, from check-in to check-out, is often described as friendly and impressive. However, some customers express frustration with the phone system. Contacting the local facility directly can be difficult, as calls may route to a call center that cannot answer specific questions about a vehicle. This issue has led some to consider not using Safelite in the future. Despite this concern regarding communication, many customers are very pleased with the service and recommend the location and specific technicians.
They take care of all the communication for the repair. Communication is key. Professional customer service.
July 2026
I was impressed with the knowledge of the technician and the speed he worked at while doing a professional job. He explained the recalibration which before this windshield replacement I did not even know about. Great job, windshield looks great and there was no clean up on my part.
July 2026
Very nice and knowledgeable technician and he was kind.
