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“Great business! He was very clear about what i was getting charged for and why other places were giving me higher quotes! I respect his honesty and transparency. Tiny looks great! I will offer an update in a few weeks.”
“This is the only place that I have let tint any car that I’ve purchased. They are the best! Customer service is excellent! They really take care of you and make sure you’re happy! I will never go anywhere else.”
“Professional, efficient, and friendly. Huge shout out to Stephen Walsh and Mr Carlos for the quick service. They came out to me replaced my windshield and calibrated my camera in a hour and half. Highly-qualified, highly recommended!”
“I had the rear window (tailgate) of my 2019 Mazda CX-5 replaced on 3/18/24 at my home in Lakeland. The technician, Dwayne, did an excellent job. He called me in the morning to confirm and give me a time estimate, and then he called again when he was 15 minutes out. He was very professional and did an extremely thorough and clean job. I was surprised by the complexity of the job in that there were so many sections of trim that had to be removed to fully expose the window. I would definitely use this service again and I would definitely ask for Dwayne. Of course I hope to never need to.”
“Excellent service for our window tint! Ryan was very professional and attentive. He went over the different grades of tints available and pricing. The tint looks amazing and flawless. Highly recommended to take your vehicle here! If you are looking for a quality shop this is the place in jax. Thank you firehouse window tint for your service !”
“Had wifes Honda tinted. Bryan did a fantastic job. Great service, fair price and great quality work overall. Definitely recommend.Service: Vehicle window tinting”
“HAD TO HAVE THE GLASS DOCTOR COME FIX WHAT ANOTHER COMPANY SCREWED UP, THEY WERE VERY PROFESSIONAL AND WERE CHEAPER THAN THE OTHER COMPANY, THEY WERE PROMPT AND DID THE JOB CORRECTLY”
“It's extremely difficult to find a company that can replace a windshield on a semi-truck, same day....and for a fair price in North Florida. I recommend all my fellow owners to get their windshields replaced here. Nice,friendly office staff and the guys in the warehouse are knowledgeable and fast. Great service 5 stars is not high enough. Thanks again Chuck for the prompt service.”
“They had installed my driver door window. About a week ago. I haven’t put a review cause I wanted to see how it was for a few days. What I will say, it was good. I have no problem with it and it’s as is nothing happened to my car (2023 Mazda3 Sedan). Since my car had broken glass cause it was broken into. The two workers also did a courtesy to vacuum the shattered glass. For that, I will call them again and again for any of my glass problems and I will recommend anyone this place cause they came to me. No hassle, no problem. Thank you guys again”
“From start to finish, our experience was outstanding. Trish at the front desk is very friendly and accommodating. John, who headed my service is very meticulous, professional and communicative. They did a phenomenal job fixing my car and if ever needed again, we will always use Caliber Collision on Mayport Road. Bonus was the fine job they did cleaning the interior of the car before pick up. Thank you again”
“Had a turkey hit my windshield on hwy 95 got towed home next day first thing they where to my rescue they are top notch and do it right the first time and pricing is super fair”
“Did a great job. Did not take long and described the after care instructions perfectly. I would recommend them to all my family and friends. They are way better than safelight who I would not recommend to anyone.”
“The women who took my reservation for service was amazing. Very professional and perfect customer service. I felt like she valued my business. When I brought my vehicle in for service they were very busy (they have been on my two previous visits as well)The guys at the reception desk are so busy they can’t be properly attentive to Customer’s coming in the door. They don’t acknowledge you until it’s “your turn”. The man who met with me just said what’s up? A customer greeting should be more like how can I help you today. Maybe work with the onsite workers about how to greet and speak with customers. I got the vague feeling that it was irritating to work with me but it’s because they are so busy. It also made me feel a little weird when he said they almost didn’t service my car because it was the afternoon. I did have an appointment. My onsite person was very friendly later in the day at pick up time. He wasn’t as rushed. So my only complaint is that the onsite team should speak to customers more professionally. Try to make the customer feel like their business is valued and that you have time to speak with them. The work appears to have been done properly as far as I can tell.Professional customer service has really fallen off in America these days. So it would be very easy to rise above competitors with good customer service. I want to do business where I feel welcome and not rushed. Thanks”
“Had an amazing experience! When they weren't going to make my appointment at the shop they called me and made it a mobile appt. They came to my work and it took less than an hr”
“Had a great experience with Gerber. They repaired my car quickly and it was a pleasure to interact with them during the process. They did a beautiful job on the repairs and it was reasonably priced.”
“Couldn’t have asked for a better experience with an automotive repair shop. The GM Alan went way above and beyond to make sure my truck was looking and running to my satisfaction. They could not repair the electronics that got messed up when I was hit but they did straighten my bumper and frame. The ladies up front were extremely pleasant and communicative. It’s rare that you leave a car repair shop impressed with the people as well as the work.”
“(I'm late writing this review !)I tee'd up my insurance claim and within 15 minutes, these guys phoned me to say they had my request and scheduled my repair.Justin arrived on time, did a great job explaining what was going on. I'm pretty chatty and super OCD about my car, so I had a lot of questions. When the new windshield was placed one (of 8) of the clips that held the trim pieces broke. My car is 9 years old and this is the third time my windshield has been replaced, so not surprised this clip broke. Instead of doing without one of the clips, Justin worked to find new clips. With none available quickly, he made plans to get the new clips and return the next day. I was impressed ... he could have just gone on and used one less clip, but instead he did the repair the right way, went out of his way to get new clips, even though it meant a return trip.Super job ... I recommend these guys and would use them again. Thanks Justin for a great repair !”
“Tony gave me excellent customer service on my Cadillac Escalade. It was very professional extremely nice. I recommend to get all your collision work done at his business if you want great customer service thanks Tony for your help.”
“A spectacular workshop, they did a wonderful job, Anthony is a great professional, I am very happy with his work, my car turned out better than it was, I recommend this place.”
“Chandler (& Michael) dismantled & reinstalled our shower glass while our shower was undergoing a repair. We were very happy with their work. Chandler, who did the reinstallation single-handidly, was particularly professional, meticulous and personable.”
“Great experience with the entire staff and the repairs were excellent. They found more damage that originally quoted and worked it out with State Farm. Tim coordinated everything and was excellent!”
“I highly recommend they were extremely professional and helpful kept me with plenty of updates about my vehicle. To top that I didn’t have a way to pick up my vehicle they offered to come get me. My vehicle is good as new and I’m extremely satisfied with the staff & the outlook of my investment (car)”
“Everything went as planned. Constant updates via phone text or email for convenience. Great customer service and Enterprise is in the establishment as well. Went above and beyond with my car. Thank you to all the representatives.”
“Someone broken into my car busted the rear passenger window. A friend recommended auto glass now, Called the next day and set up an appointment. The installer Elijah came to the complex where I lived and put in a new window like in less than 30 minutes. If I could give these guys 10 stars I would. They did a awesome job from getting a estimate to the actual installation. Would highly recommend them if you need a window repair or replacement.”
“Took my 1986 Honda accord in cause the window seal had a leak when it rained. These guys had me in and out in 15 minutes resealed the glass and didn’t charge me an arm and a leg. Today it rained and I have dry seats to sit in. Great staff thanks guys!”
“Thieves broken into 35+ cars in my community on May 7th, mine was one of them. I have to travel out of US on 12th, I was in terrible situation.I called Glass America, explained them my situation and they assured me that they will fix my car before I leave. Out of my expectations, the glass was fixed on third day on priority. I am very thankful to Glass America customer support and technician who understood my problem and fixed it.Highly recommend”
“I had my windshield replaced. My insurance company recommended Safelight. Every employee was friendly and courteous from the greeting I received when I walked through the door to the technician keeping me informed of the replacement. The quality of the work was outstanding. My car was clean of any residue. The calibration was performed perfectly.”
“I took my car to this location to get the windshield replaced. The staff was professional and courteous. The work was done in the time they had stated. The only thing that went wrong is, no one came to talk to me when the car was done. I saw that my car was out of the garage and the keys were placed on the receptionist desk. I thought they were finishing up paperwork so I waited for 15 mins before I went to the window to check. The car was ready to be picked up. I mentioned my issue and the receptionist apologized and said she will have someone look into why the keys were placed on her desk and no one connected with me. I would say communication issue they need to work on. That is why a 4 star rating on this review. BTW, work is done properly and my car is good again”
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“I could not be happier with the service this company provided. They immediately accommodated an appointment, provided an estimate (very reasonable) and had the glass installed on my window in less than 2 weeks. The gentlemen which performed the installation was very pleasant and knowledgeable. They took the time to explain to us each step they were doing along with ensuring we understood the warranty information. I could not be happier with Lee & Cates Glass Company and will ensure they are my go-to company for any future needs.”