This Truist location is noted as a way better and more welcoming branch than others, with staff who always greet customers and great tellers. While one customer experienced major fraudulent activity, they were grateful for the friendly, knowledgeable, and quick assistance received at this location to resolve the issue and recover funds. The branch is recognized for being really helpful for in-person visits, with several tellers providing fast and easy service with no line. It is a recommended location where staff have also helped customers build their credit significantly.
This branch does not deserve 1 star. No one answers the phone nor is the branch manager ever in the office. I've visited multiple times and she is not there.
November 2024
This bank is stealing money by holding funds and closing accounts for no reason. DO NOT BANK HERE! Even the employees hate it plus the branch manager is never at work nor does she answer the phone.
April 2024
Very slow and understaffed. 1 teller and she is horribly slow. Save time and go to other location.
