The Brooklyn Riverside Apartments offer a comfortable and secure living experience in the heart of Jacksonville's historic Riverside area. Residents consistently praise the exceptional and helpful management team, who are described as going above and beyond. The staff is super nice, great, and efficient, with specific commendation for their responsiveness to questions and concerns. Management is noted for being fair, with one resident highlighting it as the only place that won't nickel and dime you at move-out, resulting in a returned deposit. The complex itself provides nice amenities, including a great gym and pool, with the gym recently renovated. Apartments are clean and comfortable with good floor plans at great prices, though the units are described as serviceable rather than luxurious. The location is superior, with easy access to I-95, proximity to Riverside Park, Black Sheep restaurant, downtown shops, the river, and a string of helpful stores across the street. Views of the Jacksonville skyline are a perk. Security is a priority, requiring a fob for building access, which makes the complex feel safe. There is also plenty of guest parking. Some drawbacks include thin walls, occasional noise from neighbors or the street, very sensitive fire alarms, and noted issues with the local USPS mail carrier misplacing packages. Overall, residents find it a pretty great place to live, a safe bet, and highly recommend it, largely due to the outstanding management and the value received.
The BEST complex I’ve ever lived in. Great prices and floor plans, nice gym and pool too! The staff is also super nice. I absolutely love living here. 10/10 recommend!!!
August 2024
Great management, lived there for 2 years. Only place that won’t nickel and dime you when you move out. I got my deposit back. Very pleased
August 2024
Zoe was so helpful with the move in process. I’m recently self employed and had trouble providing documents but Zoe worked with me on everything!