UPS Drop Box
Shipping CentersHours:
9431 Florida Mining Blvd E, Jacksonville FL 32257 Hours
About UPS Drop Box
The UPS Drop Box in JACKSONVILLE is a self-service location that allows customers to drop off pre-packaged and pre-labeled shipments, create new shipments using a kiosk, print mobile shipping labels, and utilize Hold for Pick Up services. The facility is usually located on-site at UPS distribution or operation centers. While the location is generally praised for its friendly and helpful staff, some customers have encountered issues with the limited parking space, which is often occupied by employees instead of customers. Additionally, there have been instances of confusion regarding signature requirements for package deliveries, leading to delays. Overall, the UPS Drop Box in JACKSONVILLE is described as an easily accessible and efficient facility, with a focus on providing good customer service, especially for specialized shipments like live animal deliveries.
Most Recent Reviews
April 2023
The only problem I have with this facility is the parking.They have a customer lot that is always almost full with employees vehicles. The spaces are small to start with then they’re all full because employees park here instead of their own very large, never full lot.
December 2022
The Lady at counter very helpful and king and polite. However UPS need to do better job at training employees because the reason had to go in is I had a package that needed signature but a note was left on my door explaining I could sign back so I did. The next day they said no , I have to go in to pick it up..etc. lost...
read full commentDecember 2022
A feel good experience every time you bring them a package, the team up front in the customer care center is top notch.
More Comments(34)
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