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“Staff is very professional and knowledgeable. I hardly ever have to wait long to get served. Quick and easy spot to get to and do all my mailings at this location.”
8:30AM - 4:30PM
1036 Dunn Avenue Ste 4, Jacksonville
Shipping Centers
“Ema was extremely helpful in my time of need. She made sure to help me get my documents taken care of in a timely and professional manner. I appreciate this location and their attention to detail.”
“Dee Dee is always very helpful, kind, and professional. She's there every time I stop in, ready to help with a beautiful smile. I go to this ups store out of my way because I know I'll be in good hands. 💖”
“I had an incredible experience with The UPS Store 1490 in Jacksonville, FL, and I feel compelled to share it.
I live in San Diego, CA, while my dad is in hospice in Jacksonville. I'm his POA and his mail had been piling up for nearly a year, and he was understandably concerned about his privacy and having personal mail sitting unattended at the facility.
I called the The UPS Store in his area and explained that I had an unusual and sensitive request: Would someone from the store be willing to go to my dad’s room, collect anything that appeared to be mail or packages, securely package everything, and ship it to me in San Diego?
TJ, the owner, didn’t hesitate. He personally drove to the facility, took care of everything, and made a difficult situation so much easier for me and my family.
This is customer service above and beyond. It’s also a wonderful example of the kind of personal service that independently owned The UPS Stores can provide. TJ didn’t treat this like just another transaction. He saw that someone needed help and stepped up.
What impressed me most was how authentic and caring he was. These store owners are members of the communities they serve, and TJ demonstrated exactly what that can mean.
If you have a special, unusual, or sensitive request, don’t hesitate to reach out to this store and ask what they can do. You may be surprised by how willing they are to help.
Thank you, TJ, for taking care of my dad—and for giving me one less thing to worry about during an incredibly difficult time. Five stars, without question.”
“The team at Deetee Freight Enterprise is hands down the best. Such awesome customer service, reasonable prices,skilled packing services and absolutely a subject matter expert on all your shipping needs. Thanks so much Miss Diane, Kevin and Peter for all your help, going above and beyond in your kindness.5 stars service every,single time.?????”
“Great customer service and very friendly. I went to get fingerprints done but I was very impressed with the lady at the front desk professionalism and she was very courteous. Will visit again as she has a lot products like seamoss and ginger natural body scrubs.”
“Upon my recent excursion to the UPS Store, I sought to effectuate the restitution of a previously acquired item originating from NAPA. My procurement of said item had been executed via NAPA’s digital commerce platform, yet the product’s web page was egregiously architected and profoundly deceptive in nature. Fortunately, the associate stationed at the UPS Store exhibited exceptional affability and rendered assistance with consummate professionalism, successfully facilitating the dispatch of the item back to NAPA. Moreover, the establishment was entirely devoid of any queued patrons, thereby obviating the necessity for any protracted period of waiting.”
“I had such an amazing experience with Arriel at UPS! She is absolutely wonderful with people, incredibly organized, and handles every task with professionalism and efficiency. Her time management skills are outstanding, even during busy moments, and she always stays calm, kind, and helpful. Arriel is very well spoken and treats everyone with respect and positivity. It’s rare to meet someone who truly makes customers feel welcomed and valued the way she does. UPS is lucky to have someone as hardworking and dedicated as her!”
“I would recommend this UPS location to anyone who lives in the immediate area. I live nearby, and it is always a pleasant experience in every sense of the word. From customer service to the air fresheners in the store, down to the shipping and delivery details. I can always be sure that the staff at this location have my best interests at heart with any valuables I ship out or any returns I may have. Me living nearby, of course I see the staff often. We converse about life, work, and overall just getting to know each other - obviously, work from their side of the table permitting. Never have I ever had a bad experience here!! Honestly, it's nice to have a family-operated UPS location where the staff and its management are so personable and friendly. It really makes your neighborhood, area, whatever you want to call it feel more like home. If you live anywhere East of 295 on the northside, I highly recommend stopping into this location and utilizing their services. Take a second and interact with the staff as well. Sometimes I believe people are so busy with their own lives that they forget to genuinely interact with the people in front of them. I'm sure you will not be displeased! Thank you & God Bless :)”
“A great place with great workers.
The place has some really decent people like Hamza who are willing to take care of your problems and questions without hesitation. What makes the place really great is that they do not bug you too much if you need help they will help you but if you know what you need to do they do not try to teach you your thing”
“This company is awesome. They make me shine with my large customers all over America. They are responsive and often accomplish the impossible. My success is dependent on them.”
“I come to this store every week and they’re always so nice and efficient. Codi is always very helpful and the other employees always try their best to help me print or do my returns, they make it too easy.”
“The staff were kind and pleasant. Matthew the store manager seen me walking in the parking lot with my box and he came running out to get box. He said he couldn’t watch me struggling with that big box.
Matthew
Took the time to help his training employee by making sure all the details were put in correct..
Awesome customer service😊”
“I was very satisfied with my experience! It took me a minute to find them via bus! The customer service was A+ Jackson assisted me with personable & knowledgeable customer care!! He was very personable while focusing on making sure my transaction was handled properly! I can't go wrong for my postal needs. Convenient & excellent customer service👍👍”
“Logistics Worldwide is a fantastic company to work with. Jeff is always personally involved, responsive, and makes sure everything is handled the right way, especially if something unexpected comes up. Jerry, Sean, and Alex are also great to work with and bring the same level of professionalism and care. I highly recommend LW to anyone looking for reliable, dependable logistics support.”
“If you're ever dealing with a legal portal and need high resolution scans this is the place to go. I went to four other UPS Stores where no one knew anything about the printer. Whereas, this store most every employee knows how to do this. If you do catch a newer employee who doesn't know, there's always someone there that does. So you're not wasting your time.
The new one will know soon enough and they'll probably train them in front of you. Repetition is the key.
Best UPS store around!
300 DPI -600 DPI -in color, if these are things you're needing help with go to the store and get it done right”
8:30AM - 4:30PM
6001 Argyle Forest Blvd Ste 21, Jacksonville
Shipping Centers
“Isaiah was absolutely fantastic! He was extremely patient, knowledgeable, and kind throughout the entire process. I had several returns that ended up being for the wrong store, and Isaiah was kind enough to walk me through how to cancel them and change my returns to the correct location. Thanks to his help, I didn’t have to drive all the way across the bridge to the Whole Foods. I really appreciated his patience and willingness to go above and beyond to help me. Excellent customer service!”
10AM - 4:30PM
221 N Hogan St, Jacksonville
Shipping Centers
“The 2 gentleman that assisted me were very welcoming. One even went above and beyond to reassure me that he wasthere to help. He helped me find the right size shipping container and got me in and out the store in a timely manner! Joshua-David was most helpful!!”
“I want to personally send a Big Thank You to Mary. She, along with the others. But especially her infectious smile and willingness to help me and others each and every time I stop in for services. I should have been submitted this review. Some time ago I lost my dog Zeus and stopped by the store to get flyers made. I was in tears and Mary encouraged me that I’d be sure to find him. And even assisted with additional help. That was truly going above her call of duty. And for that I want everyone to know. That the Customer Service at this UPS store stretches beyond just service transactions. It’s a Helpful Location as Well. Keep Shining Bright Mary. Don’t Let Nobody Dim Your Light.”
“Nice people. Loaded me fast. You will have to count your freight before they load you. Go thru gate. Check in docks rhs. Then i went back out gate. Backed in off the street. Appt only”
“Awesome service every visit!
The two employees are always professional courteous and will often address you by name! They take the time to get to know their customers and thank them for their business—this is a rare quality! I recommend this mail center over the post office and other mail centers if you want professional care and service every time”
“You can tell the people who work here genuinely care. I have used them countless times and each experience they handle every package with care and take time to answer any questions. I recently shipped a laptop and was extremely nervous about doing so. They had the right box for this and wrapped it exactly how I wanted. The owner even reached out to let me know it arrived okay. He didn’t have to do that but was so glad he did! I will continue to choose them to ship any and everything.”
“Love this location, I literally pass two others to come to this one , the staff is very friendly and always eager to help Jacalyn and Tori are the best ! I always trust them with packing and shipping my car parts without hesitation”
“I arrived at the FedEx parcel drop-off point, which is located in a Walgreens store, immediately to the right of the entrance. The employee served me quickly, there was no queue, and the location is convenient for driving to, as it's on a large intersection and has a large (and not crowded) parking lot. There are clearly marked parking spaces for disabled people.”
“Jack was exceptional, professional, and efficient. Would give him 11/10 stars if I could. He made a potentially complicated service (shipping a car) simple, clear and efficient. Thank you!!!”
“Top notch service every single time I went to visit (which is often). The entire team from top to bottom was excellent. Remarkable service from manager Donald. I felt important and my needs were not only met, but exceeded. I'm only upset I live too far to make this my main location. 10/10”
“I was looking for a FedEx using Google Maps, but it was unexpected to find out that it was inside of the pharmacy, so I walked in to ask if there wasa FedEx nearbywhen I saw it in the corner of the store. I had a return package to drop off. There wasn't really a line at the counter. It only took a couple of minutes with a prepaid lable on the package.”
“I visit this FedEx location from time to time and have to say that they are the most Professional and Courteous Staff.
As a Retired Air Line Employee. I have a great handle on Customer Service and this location meets the highest standards of Customer Service.
P.Diaz”
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“Unfortunately didn’t get her name, but she knew what she was doing and was efficient. She was there this past Saturday morning. The store was also clean and organized. They also had packing tape on the side in case you needed some.”