United States Postal Service
USPS,
Post OfficesHours:
10990 Fort Caroline Rd, Jacksonville FL 32225 Hours
About United States Postal Service
The United States Postal Service at 10990 Fort Caroline Rd is a well-known organization that delivers to every residential and business address across the country. It handles over 47 percent of the world’s mail and manages more than 30,000 retail locations, striving to provide secure, reliable, and affordable mail and package delivery to over 157 million addresses worldwide. Customers generally find the service to be good, with staff members like clerks being friendly, professional, and helpful. Many reviews mention quick and efficient service, often in a short amount of time, and the staff’s positive attitude makes visits pleasant. Some customers appreciate the cleanliness of the location and the effort to improve customer experience. However, there are suggestions for improvement, such as adding more clerks to reduce wait times and sprucing up the grounds and building. Notably, employees like Duel and DeAndre are praised for going above and beyond to assist customers, providing helpful tips and high-quality service. On the other hand, there was a negative experience involving unprofessional behavior from a manager, which was uncalled for. Overall, the USPS location is appreciated for its friendly staff and reliable service, with some room for improvements to enhance customer satisfaction.
Most Recent Reviews
July 2025
Needs to be bulldozed & a fresh new post office built in its place. Old, decrepit, no more big American flag, flying
April 2025
Amazingly, quick and friendly service. One of the best USPO in Jacksonville.
April 2025
The lady working at the time of 5:00 pm was super unhelpful. I tried to hand her the package as she was closing she said use the drop box and it got stuck. No one can help me now and I hear her closing but I tried to knock and no answer she just ignored me.
Why is she still employed here? She’s so nasty to people.
More Comments(149)
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