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March 2024 by Arthur Lomax
This has to be one of the worst ran Post Office, ever, one postal clerk at the counter and 15 people in line. Where is the manager and the help.
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March 2024 by Alexis Smith
I'm confused. The sign says it opens at 0830 hrs, but no one is here in the lobby, you hear tons of people in thr back. Employees keep walking past us, looking at us, but not opening thr lobby. The internet says 830, the sign says 830, but no one is opening the lobby. You're messing with peoples time.
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February 2024 by Eddie Martin
Never had a problem
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February 2024 by Ende Jester
Apparently a 16 wheeler can make it to our house to drop off furnature, but it's too clogged for a mail truck. So instead they wrote on one of our packages telling us to go get the mail.
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February 2024 by Ina Kuilan
You go with your lease to get your new mail box key and they say the wait is past two weeks? Why do I need to wait 2 weeks to have access to my mail box? Plus, they got chip on their shoulders, take your attitude elsewhere because I don't have time!
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February 2024 by Cody Thomas
Getting really tired of this, I had a package that was supposed to be delivered today but I got an update saying they couldn't get access to my mailbox but yet they were able to put the rest of my mail in it just fine. On top of that my fiancee has another package that they marked as delivered 2 days ago even though it never was and then today they placed a slip in the box for her package saying that she has to go pick it up from the post office in person because they couldn't catch us (she works from home) but they have never once tried to come to the door and deliver the package. This happens every time we order a package and it comes from USPS and I have lived all over Jacksonville but only the people that work out of this location seem to have a problem with actually delivering mail. I WILL be contacting the Better Business Bureau about this as again this happens everytime you guys are responsible for doing a delivery.
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February 2024 by Amanda Plemons
They marked my package as delivered on 01/16/24 and then just 10 minutes ago left a packing slip in my mailbox saying they missed me and now I have to leave work early to go pick up my package. I have contacted the manager several times and have been told there is nothing that can be done because different drivers deliver to my road. That is not good enough. I will be looking into how to deal with this.
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January 2024 by Kerry Johnson
Long lines, rude staff, missing packages
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December 2023 by Terry Matthews
The worst post office ever !!!!!! The system is always down and I've been picking my mail up for almost a year because they just don't care if I have a mailbox or not. I was told I have a package on hold at my request. DONT LIE TO ME, SHOW ME WHERE I REQUESTED ANYTHING TO BE HELD. I can't talk to anyone when I call or even get a call back . Very unexceptable for any government office!!!!!
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December 2023 by chad smith
The reviews are correct. One of the worst post offices around. They routinely have one person behind the desk while they have a line out the door. Unfriendly staff too.
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December 2023 by Shantoria Rogers
Every time I try to go to this post office they have a sign on the door saying the system is down.I finally caught them open. I’m standing in line, there’s a long line, a guy walked straight to the counter and they allowed him to. Then when it was my turn I greeted the cashier and informed him of what I needed(lighter complexion bald head guy) he said nothing. When he handed me my receipt I said thank you, once again he said NOTHING! You all need to retrain your employees on customer service! You’re always supposed to greet the customer!
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December 2023 by SurfaceNavy64
I try to avoid this post office and go elsewhere. This one is very busy most of the time and the staff are unfriendly and it seems troubling for them to do their job they’re paid to do. I drive a few miles further from my house to avoid this post office at all cost. Also recently, the carrier has been giving us other neighbors mail in our mailbox regularly even though I complained to management about this unsatisfactory issue. I highly do not recommend this post office!
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December 2023 by Glenn Thomas
Mail man can never seem to get the right mail to the right address. It’s not uncommon for my neighbors to bring my mail to me or I have to take their mail to them after the mail man goes through our neighborhood. I got into a pretty heated argument with our mail carrier and he assured me I would never get my mail again. I had to file a complaint, not that it will do any good. Guess we will see what happens.
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December 2023 by Malice
Two different times within two weeks and they say their system is STILL DOWN! Do NOT say you're open if you CANNOT accept full services. It's an inconvenience to those of us who sell items online for income.
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December 2023 by Brenesha Williams
This post office needs to be investigated for theft. How does an entire neighborhood have an issue with missing packages. We have the community mail boxes so no one has a key except for the mail carrier. I have more than 2 packages missing and several neighbors.
