United States Postal Service
USPS,
Post OfficesHours:
4150 Belfort Rd, Jacksonville FL 32216 Hours
About United States Postal Service
The United States Postal Service (USPS) is a well-known government agency that provides mail and package delivery services to the public. Based on the reviews, the USPS employees generally exhibit professionalism and a willingness to assist customers, despite facing challenges from some difficult or impatient customers. One standout employee, Christian, is praised for his exceptional customer service and helpfulness. Another employee, Anne Marie, the supervisor, is also commended for going above and beyond to assist a customer. The mail carrier, Lee, is described as a fine man for the job. However, the reviews also mention a "disgrace" of an employee who works behind the counter and is said to treat customers poorly, despite numerous complaints. This employee's behavior is a source of frustration for some customers. Overall, the USPS is recognized for its competent staff who strive to fulfill their duties, even in the face of uncooperative or demanding customers. While there may be occasional negative experiences, the majority of reviewers express gratitude for the Postal Service's efforts and professionalism.
Most Recent Reviews
August 2026
They suck. They always lose my package or it gets delayed a million times.
August 2026
It’s a joy coming into this post office now that they have new front office staff who smile and are happy to serve. 3 years ago I left 1 star because they were Not customer focused at all. That has changed and it’s a joy to be greeted here. Thank you!
July 2026
Staff listened to me for one second before sending me to another store. No attempt to help just ready to pawn off the workload
More Comments(236)
Nearest USPS Stores
- Jacksonville, Florida