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February 2024 by Mona Rollins
Great experience! I came in accidentally looking for Tmobile. Luis greeted and offered me some options to make the switch. I was excited to come over to Verizon. Thank you Luis for such great customer service and for all your help! I'm happy with my new phone!!
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February 2024 by James Rumsey
Autumn took her time helping me get my email set up and reset passwords so I can get into my devices. She was extremely patient and solved all my issues with no complaints. I will be back to upgrade with this young lady.
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February 2024 by James Dees
After breaking my phone, working a long third/graveyard shift. Then driving 2 hours back to town. I say Autumn really came through with my concerns with my active phone. Helped my find the phone, switch my carrier like I hoped to do. Showed me absolute professionalism with her knowledge in a few other devices they had. She got me in and out which was perfect after the work shift I had. I recommend anyone who has trouble to her, she did her best and handled my situation very respectfully with customer appreciation. Thank you again Autumn.
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February 2024 by Kurtis Peyton
Came in on a Friday after my phone had been messing up at night.not being from the area and needing my phone handled Angelo was the gentleman who helped me out. He had excellent customer service and made me feel at home while he was setting my phone up. I would highly recommend coming to see him for a new phone or any service if your in the Jacksonville area.
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February 2024 by Eman Jerg
Yoooo I can say this has by far been the best customer service experience I’ve gotten from a Verizon Rep in a very long time. I appreciate you TAJ and where I can assist and help let me know and I got you ??
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January 2024 by Dekerra Johnson
Came in to get some service Luis did a great job taking care of me today , I’m super happy with the services provided to me today .
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January 2024 by Caroline V Summerlin
I was having a multitude of issues with my phone. Lance Liverman was nice enough to assist me with understanding my device. He also fixed my screen so that I can navigate it easier. I appreciate the hospitality.
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January 2024 by Schuyler Genovesi
Lance Liverman was very helpful. He helped me open my first phone account. I had a great time and he showed all the new iPhone 15 features. 5 star salesman
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January 2024 by Dawn Sanders
Very helpful and they helped us save some money
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January 2024 by Amy Drewery
Kristan was my salesperson and went above and beyond to help me save so much money on my account! Thank you Kristan for being so helpful, professional and knowledgeable yesterday!
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January 2024 by kent mellor
Ivan helped me get a new phone when I thought I was out of options. Ivan suggested Verizon give me a 200.00 discount towards my old device making me eligible for a brand new Motorola! I recommend Cellular sales Verizon at Roosevelt ask for Ivan B. When there for great service.
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January 2024 by Sharon Seay
I came into Verizon Ivan opened the door for me and my niece. He kept it extremely proffessional. I added a line and i do recommend them for all your wireless needs. Look for Ivan at Cellular Sales Verizon in Roosevelt.
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January 2024 by Mari Brandy
Taj made this the best experience I have ever had buying a phone and I’m old so I have had several phones. Taj was not only very knowledgeable but incredibly kind, patient and extremely pleasant. He helped me so much with setting up my new phone making sure everything was perfect. The accessories that he recommended were on point. Very thankful.
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January 2024 by twan lee
Brandon is a pure genuine hustler , with the intentions for your service, my guy makes it happen!!!!
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January 2024 by Jasmine Jones
Ivan B , was greaaatt!! I was suppo to show up at 4 he knew exactly who I was when I came in at 6. He was nice patient and referred to me by my name the whole time ! I’m very thankful for him for being personable and having great energy ! I recommend him to family and friends
