The Verizon store on Roosevelt Boulevard provides an exceptional in-person wireless experience. Customers report excellent, knowledgeable, and patient service from the staff, who are described as kind, helpful, and funny. The consultants offer great deals on phones and plans, helping with upgrades for a wide range of devices including Apple iPhone, Samsung Galaxy, Motorola edge, and Google Pixel models. They provide top-notch help with billing issues, going above and beyond to correct problems and assist with payments. The staff ensures customers do not feel ignored, treating everyone with respect and making them feel like the only person in the store. The overall experience is pleasant, with consultants caring about customer budgets and concerns. Many customers specifically recommend this location for its excellent customer service, noting it is better to visit in person than to handle matters over the phone.
Brandon has been a huge help to us! He was patient with us, as well as thorough. Thanks Brandon! You're the best!!! 🤘
February 2026
We had a young man named Delali Simpson, we came in to pick up some phones and transfer the data and he did an amazing job. He was very patient and we had a great experience getting our phones. Would recommend coming to see this guy!
February 2026
Brandon at the Roosevelt location was nice, helpful and patient! Phenomenal customer service and he went over and beyond to assist me!!!!
