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March 2025 by Marilyn Nicholson
Sean was amazing. Sean made the experience easy!
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February 2025 by Jeromy Smith
My experience was amazing and professional
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January 2025 by Roxie Lewis
I absolutely depend on Shawn Gills for everything for my phone and more. He deserves a raise. He is exceptional
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January 2025 by Mesud Dzomba
This is not Verizon corporate store. It’s 3rd party owned, therefore you will not resolve your phone technical issues here. If you are willing to pay for their services they will help you, otherwise don’t waste your time. I don’t blame employees working there ( good people) . Owner of the store needs to review his customer support procedures or take that huge Verizon sign off from the building.
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January 2025 by Stephen F
This store is a ripoff and a very rude sales associate. Definitely will be filling a complaint with Verizon.
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November 2024 by Brett Jantzen
SIM stopped working so came in to get a new one. Gave me this run around about e-sim and they had sim cards but would not issue me one. told me to go to Corp store on beach and hodges. Went there and they just gave me a new sim card. How hard was that? not a real Verizon store and awful customer service. Tired of these sorry stores not helping me and had me go out my way for another hour and half.
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November 2024 by Palm Valley Home Inspections Management
Unfortunately, not the best experience. I took my trade-in phone to the store like I was told to do and the gentleman that was working there didn’t want to help me. He said that I needed to go to another Verizon store.
There wasn’t anybody else in the store! It was literally just me and him and it was so overwhelming how much he did not want to help. Visit was 10/28/24.
I guess I’ll just stick with the Verizon store on third Street.
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October 2024 by Jess Fix
It's never busy when I walk in here and the employees are always friendly and ready to help with whatever you're looking for
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October 2024 by Lmidows
Verizon employees are ALWAYS helpful and NEVER rush or get angry with customers.
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October 2024 by Gabriela Quintana Hernandez
I was at this location waiting for more than 30 minutes as there was only one person in the store. There were a few more people and they had to wait even longer. This is unnecessary in the store there should be around 3 people so customers should not wait this amount of time
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October 2024 by Lou A
LaTron was fantastic. His follow up and patience made the transaction smooth and efficient. LaTron was very knowledgeable and informative about the process and finances associated with my plan. I recommend and will use LaTron for all things Verizon related.
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September 2024 by Thomas Smigaj
Excellent customer service !! Highly recommend
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September 2024 by Morgan Shepherd
Have tried to call the store about a pickup order but the number listed directs you to Verizon's 1-800 customer service number. If i wanted Verizon customer service i would call them!
Updated my one star to a three star because the people in the store are nice and very helpful but it's very frustrating that i had to go into the store to get an answer that would have taken 2 seconds on the phone.
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August 2024 by christa hodges
Sean was amazing!! A prime example of providing great customer service. He made the process of getting a new IPhone stress free and was so helpful.
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August 2024 by Tony Gray
Over the last several weeks both my spouse and I experienced phone issues and Shaun at our local Verizon store has been absolutely awesome. We will continue to do business with this location because of the great service and the staff.
