Walgreens offers a pharmacy experience marked by a mix of customer feedback. While some customers have reported challenges with unhelpful and understaffed service, recent experiences highlight a turnaround in customer care. One customer praised a new staff member for her exceptional support in resolving an insurance issue, showcasing a commitment to helping patients navigate their medication needs. Many reviews mention the kindness and professionalism of the pharmacy staff, with one parent expressing gratitude for assistance in securing a prescription for their child late in the evening. Customers appreciate the warm atmosphere, with employees often calling them by name and creating a friendly environment. The store itself is described as clean and well-maintained, contributing to a positive shopping experience. Despite some concerns about wait times, many customers feel that the quality of service provided by the pharmacy staff makes it a worthwhile choice. Overall, Walgreens is viewed as a reliable option for pharmacy needs, especially when supported by attentive staff.
I would leave less stars if I could. Do not make me wait 15 minutes in the store for a prescription to be ready, text me that's ready, and then tell me the pharmacy is closed 3 minutes later. The pharmacy staff was INCREDIBLY rude.
June 2026
They open at 7am but no one is there to open the store more times than I can count.
April 2026
Now I know why the reviews is 2.5 They need to hire people know how to talk to patients and explain everything
