Walgreens offers a pharmacy experience marked by a mix of customer feedback. While some customers have reported challenges with unhelpful and understaffed service, recent experiences highlight a turnaround in customer care. One customer praised a new staff member for her exceptional support in resolving an insurance issue, showcasing a commitment to helping patients navigate their medication needs. Many reviews mention the kindness and professionalism of the pharmacy staff, with one parent expressing gratitude for assistance in securing a prescription for their child late in the evening. Customers appreciate the warm atmosphere, with employees often calling them by name and creating a friendly environment. The store itself is described as clean and well-maintained, contributing to a positive shopping experience. Despite some concerns about wait times, many customers feel that the quality of service provided by the pharmacy staff makes it a worthwhile choice. Overall, Walgreens is viewed as a reliable option for pharmacy needs, especially when supported by attentive staff.
On multiple occasions I received partial prescription order due to low inventory. No I just got an email saying my prescription is delayed due to inventory. I think now I’ll go to Publix pharmacy.
February 2026
Worst experience every single time with my medications. They never fill them and when you call on the phone they loop you on hold for over 30 minutes while the phone rings repeatedly.
November 2025
Absolute worst pharmacy I have ever dealt with. Save yourself the hassle and go to any other pharmacy.
