At the Xfinity Store by Comcast located at 13740 Beach Blvd, Suite 413 in Jacksonville, FL, customers can subscribe to a range of Xfinity services, including Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. The staff is known for being friendly, helpful, and efficient, providing a relaxed atmosphere for all visitors. Customers report short wait times due to the well-staffed environment. Representatives are attentive and treat customers as individuals, assisting them in finding the best deals and resolving technical issues. Many have praised the team for their knowledge and support, leaving with positive experiences, great prices, and even additional products, like Apple Watches. The store receives high marks for its outstanding service, with visitors wishing that the quality of help experienced in-person could extend to the phone support as well. Overall, this Xfinity Store is recognized for its exceptional customer service and ease of transactions.
Thunderstorm fried my router, made an appointment and was in and out in like 15 minutes. I was honestly impressed at how good of an experience it was. I assumed I would be paying for something, but I actually walked out of there with a brand new modem and a faster internet plan for less money each month.
July 2026
Jordan Goodson was very helpful getting my Comast email working. He figured out how to login so I could receive and send messages. He is very patient and helpful and extremely nice!!
July 2026
Saul was extremely compassionate and respectful To me and my church friend who helped me to get there.I cannot say enough of how grateful I am to Saul and Ms Shericka too.I would give more stars if I could.
