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“Erick O. from Verizon delivered truly outstanding customer service. He stayed with us every step of the way until we were completely set up with our new phones, making the entire process smooth and stress-free. He also secured the best deal we have ever had, and I can honestly say we couldn’t be happier with the outcome.
Erick is extremely knowledgeable, professional, and genuinely cares about customer satisfaction. As a bilingual representative, he is able to assist both English and Spanish speakers with clarity and patience, answering every question thoroughly. He made us feel like family, and that level of care is rare. Thank you, Erick, for going above and beyond.
He is also the manager of the store, we highly recommend this location and Erick! This is our favorite location from now on.”
“Nani was a great help she deserves a raise she helped me and was very fast and answered any questions I had. Everyone in the store was very helpful and friendly.”
“LaTron and David helped me upgrade my phone early! The process was very smooth and their attitude made experience much better best people I have been to with Verizon.”
“I had an excellent experience with Boost Mobile’s customer service. The representative was patient, knowledgeable, and truly went above and beyond to help resolve my issue. Everything was explained clearly, and I never felt rushed or dismissed. It’s refreshing to receive such professional and friendly support. Highly recommend Boost Mobile for their outstanding customer service!”
“Unfortunately i have had bad service before at this location and today my mother needed help and we live right next to this location so we decided we would give it a try, thinking we were most likely going to walk in and leave because its always so long to get attended but not today !! Rallow(might be writting it wrong) was absolutely amazing !!! Fast service and giving my mother all of his attention to not only resolve her issue but to literally give her a step to step tutorial on how to use the app. I just really wanted to give him a shout out because he is wonderful at his job and it might not be a big thing because he is just doing his job but for someone who has gone through a bad experience, when you get a good one it makes all the difference and my mother would go there just for him.
Thank you so much.”
“We had a great experience getting a new iPhone for our roommate. Ms. America was very helpful, patient and kind throughout the whole process. She took the time to explain all the different iPhone options and helped us choose the best one. We really appreciate her excellent customer service and would definitely recommend her to anyone looking for help with their phone purchase! She also gave us some freebies a 60w charger. Thank you, Ms. America! 😊”
“Ms D and orion maintain positive attitude even with the store being busy. This location is always clean and very friendly I recommend this location if you want a good deal and a great smile and vibe”
“Nathalie was a dream to work with. She was patient and super knowledgeable. Very personable and I know for a fact she was working past the time she was supposed to leave. We never felt rushed at all. T-Mobile needs more employees like her.”
“Manager Jeanmarie Lespier-Mendoza provided excellent customer service. She was able to correct my issues professionally and quickly. She was extremely knowledgeable and helpful and expedient.”
“This is the spot for GETTING good Quality customer care.iam not tech savvy but the young lady with the braces along with another Lady with the dreads where a Big help getting my phone straight and recovering my photos...Didn't cost ah dime but treated me like I spent 1000$”
“After almost a month of calling xfinity to correct our account and transfer services - THIS LOCATION GOT IT!
I walked in and everyone was bright eyed and ready to assist! D'Andra and Miguel went above and beyond to rectify my issues in the quickest amount of time. I was transferred via customer service multiple times and assured that my account was correct. This team was the only one to deliver. 🥇”
“Mike replaced my phone screen. He did a great job. The store was busy and they were are all working so hard to help everyone. This store is way better than my previous location. I will be back because Mike already advised he could help with another issue.”
“This people are amazing. I went to the store just to ck offers but Crystal had a lot of patience with me and explained everything and thanks to her good manners and that big patience I left with a deal.”
“Kay was absolutely amazing! She was friendly, professional, and helped me get in and out quickly without any issues. The entire process was smooth and stress-free. Thank you so much”
“Let me just say SAM was a GOD SEND he was so pleasant and forthcoming , a breath of fresh air, so helpful in all aspects He definitely is GREAT in his customer service role…took his time with each and every detail, A WONDERFUL young man which is so rare these days I will travel to see him at this store as long as he is here….KUDOS TO YOU”
“Have gone to this store several times and have been assisted by Nick, Tanner, and Jeremy, these guys are awesome and I highly recommend any of the 3 of these men. They are always helpful and show patience to not just the old crowd but those with questions you think they can't be answered. High praise for this location and the guys that run it.”
“My first experience with iFix & Cell was top notch! I contacted another store and ordered a screen replacement for my phone only to be told the day of fixing that the worker ordered the wrong screen. I then called iFix and he ordered the screen right then and repaired my screen by the next day 2pm. If you need your phone repaired, this is the place to go!!”
“Just visited the Verizon store in Mandarin. Ryan was very professional and helpful. He explained everything to me carefully and made sure I understood all of the options available to me.”
“This is the best experience I have ever had at a T-Mobile store. Been a loyal customer since 2008. Ms. Felicia is the best!!! I came in with my baby, she was very warm and accommodating. She has a bright and positive personality, she was an expert in getting my new phone and internet set up, and obviously knew exactly what she was doing. Every single customer that came in after me knew her by name. That’s a great person and a key employee. T-Mobile give her a raise!!”
“My experience with First Coast Satellite over the years is top rate. Just a few of the qualities that I find important to me this day and time is the Professionalism, honesty, dependability.”
“Leilani R was really sweet. She was prompt on greeting everyone and made me feel welcomed. She was prompt and knowledgeable of the help I needed. She will take care of you ✨”
“Great experience at my local T-Mobile store with the outstanding customer service and professionalism from Daniel. He made the ease of purchasing and transfer of data of our new Samsung Galaxy S26 Ultra and smart watch so effortless. Thank you, Daniel!”
“Quick and friendly service. I just added my mom to my plan and wanted to get her a new phone but didn't want to wait for it to ship. They had the phone I needed in stock, helped me check out, transfer the phone and put on the screen protector super fast with no hassle or sneaky surprise costs. Even helped with the trade-in. Very satisfied with my service from Mike. He helped me very efficiently all while helping others in a very busy store. Definitely my preferred T-Mobile store in the area.”
“Anthony at Xfinity was absolutely wonderful to work with. He was efficient, knowledgeable, and made the entire process quick and stress free. He genuinely cared about helping me get exactly what I needed. Highly recommend asking for Anthony if you get the chance.”
“I had such a wonderful experience with Emley at T-Mobile today! She helped me with my trade-in, and from the moment she began assisting me, she was incredibly warm, kind, and attentive. I genuinely felt like I had her undivided attention, and she made the entire process feel completely effortless and smooth.
What stood out to me most was her customer service. So many retail experiences can leave you feeling like you’re just the next number in line, but Emley was the complete opposite. She was personable, welcoming, efficient, and made what could have been a stressful process incredibly easy.
I would absolutely recommend this location, and if you’re lucky enough to stop in when Emley is working, ask for her! She is exactly the kind of person you hope to encounter when you need help, professional, genuinely friendly, and wonderful at making customers feel taken care of. Thank you, Emley, for making my trade-in such a great experience! 💗”
“Julian helped me out today with a new iPhone today very glad and all with it. Definitely would recommend to anyone trying to get a new phone and working ways to have Verizon dealt with! If I could say that he’s a miracle worker he really is.”
“First, Leane was AWESOME! We had to travel from GA to Florida. Our first stop was the Apple store to transfer data from old phone to new phone. We wanted to port the number to the new phone. Apple sent us to Verizon. We had to do a lot of other account work with the Verizon account person via email, texts and phone calls. We were having problems and Leane took control of the situation and made it happen! If not for her, we would have had to go back to GA and then come back to FL! I can't stress enough how awesome Leane is!
If you need anything, go see her!!”
“The customer service at this store is phenomenal & the store manager is extremely helpful & Instead of becoming frustrated like other store employees at another location he was very calm and reassuring and now I’m grateful to be a customer”
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“I know that I probably sound weird raving about our internet company, but I’ve had nothing but great experiences with IQ Fiber. So much that when our daughter purchased the house next to us, she hired them as well. When they came out last week, an animal had chewed through the line so they re-ran the wire to get it running. Yesterday, the internet quit again so they came out again to find the same issue. Instead of doing the same thing, expecting different results, the technician Anton Van Buskirk thought outside the box and although it was more work for him, ran the wire around the house elevated off the ground.
This is why I love this company!! They are concerned with solving the problem instead of getting on to the next call.
Thanks Anton, you are a great asset to an already great company!!”