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“Had an issue with someone attempting to use my debit card at a store. I was immediately notified and given the option to accept or decline it being used. I went to the Royal Palm location and Adam was able to assist me. He was quick, friendly and helpful. It took approximately less than 10 mins. Also I didn't have to pay to get a replaced card because it was flagged as fraudulent. I highly recommend this credit union.”
9AM - 5PM
6779 W Indiantown Rd, Jupiter
Credit Unions
“Purchasing a car after 17!! years felt daunting. But b/w Velocity and Andy at Auto Advisors, the process went smoothly. Velocity offered a great rate and Andy answered all my questions (and I came in with many)....and did not make me feel pressured.”
“Jessica was very professional, courteous and knowledgeable. She has helped me with numerous accounts and streamlined processes in an efficient manner to make my banking experience wonderful. I will be a long term member and I appreciate her helping me grow my account ya.”
“Always a great experience
Friendly staff
Signed up online
Manage all my accounts online
Deposit checks online easy
Have bill pay set up
Text alerts
Fraud alerts
Wonderful local bank”
“I love this place because it's right around the corner from where I live. A couple of times it's been busy,but for the most part I get in and out pretty quickly.”
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“Staff at the branches is much more helpful and knowledgeable than phone help. My small dislikes do not keep me from using them. I have disdain for their transfer protocols, but use them and still will. Replacing a debit card is one of their drawbacks, as it takes 7 to 10 business days to get done. Expedited simply means you have to pay a very high fee to get a 4 business day window.
But I will still use them for locality and walk in service, which at times can alleviate the small glitches.”