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March 2024 by jorge garcia
Lester made it a very smooth transaction and very informative. Work was conducted in a timely manner. However, the young man at the counter during vehicle pick up (Not Lester) was the least bit interested in customer service." What car?" "Sign here" I waited for a receipt and or a description of service conducted or any findings and he had nothing to offer. I had to ask. At which point he was clueless to how to produce a receipt. I had to request for a copy of the work/inspection done to the vehicle. I walked out with a signed work order.Had to call back and speak to Lester in order to have a receipt emailed to me. Other than that, happy with the tires and service provided (by Lester)
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March 2024 by Armando Pardo
Good attention and excellent professionals, the mechanic Juan is excellent
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March 2024 by Javier Fulgueira
It was wonderful experience.
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March 2024 by Jorge Castro
They don't put the wipers on you ?
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February 2024 by Marc Mays
Staff is always informative without being pushy. Wait time for my service to be completed is always accurate. I have used this location for 12 years.
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February 2024 by Juan Roche
If you want to deal with a super honest person and very knowledgeable ask for Lester he help me with getting the right ties for my VW ID4 he really knows what his talking about, no up sales with me just super honest advice on how to get the best mileage to my tires I give Lester a five ⭐️⭐️⭐️⭐️⭐️ for his outstanding customer service and support thank you I will definitely recommend him and the store.??
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January 2024 by Luis Morazzani
I had a tire fixed on this location and the staff is very professional and attentive. Very satisfied with the quality of service.
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January 2024 by Haymé Díaz
TERRIBLE are words to describe what happened to me last week.On Saturday I went to have them put air in my car's tires. The computer told me that three of them were at 32 pressure and another at 30. I told the person who helped me, a tall and thin young man! Please put air in the tires of my car. The boy went looking for the air hose and without initially checking the label that is stuck on the car door to verify what the ideal pressure is for the model of my car, he began (supposedly) to put air into the tires. I asked him if he knew what the ideal pressure was for those tires, to which he replied yes!!!From there I went directly to my house until Sunday afternoon at 4:00 P.M. When I need to go out and a few minutes after starting my car, the computer tells me that the tire that was at 30 was now at 19 pressure, and the others at 27…. Since the place is close to my house, I immediately went to the establishment directly to the young man who had served me and told him what had happened.Immediately his response was, the tire has a nail! I told him that it couldn't be because I was leaving from there to my house without having gone through any construction, he looked at me with a look that I was crazy and told me to move it slowly to verify, bending down and looking at the tire, to which he immediately answered YES it is. Correct, your tire has a nail. And the rest I asked him? Why are the rest so low? no response….He told me to go to the office and they would assist me there at 4:20 P.M. approximately.Then, the young man who was in the office who came out five minutes later told me that I had to leave the car and that it would take an hour and a half. So I asked him, but don't you close at 5:00 P.M.? How do you tell me what hour and a half? And he told me if that is the time and it costs $35…. ?Annoyed by this situation, I left the place and went directly to the store where I bought the tires less than a year ago, who gladly assisted me, telling me that the tire DID NOT HAVE ANY NAILS! They were all out of air.He only refilled them to the correct pressure, and until today, Sunday, January 14, the air has not gone down in any tire!!!! So, what did these people want to steal from me? How many people have they done the same to???I will never recommend this place to anyone.!!!Unfortunately I had not seen the bad Reviews that this place has. Now I understand why!!
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January 2024 by Adrián Pérez
Just need speak Spanish, i thing, good service
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January 2024 by Tony Peña
Great attention to customer service ?
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December 2023 by Pedro infante
They are misleading with the estimates, they don't give you options, only what is more expensive, even if you don't need it. It's really a very unpleasant experience.
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December 2023 by Robert Diaz
BE VERY CAREFUL WHEN TAKING YOUR VEHICLE HERE. At the very minimum I suggest getting estimates at other places simultaneously. I was outrageously overcharged, for repairs that I may or may not have needed.
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December 2023 by Daniel Ocampo
Really bad customer service. They misinformation is to the roof. I will not recommend this place to anyone. Bad attitude. Poor hygiene.
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October 2023 by Mike
Horrible experience! Do not bring your car here! I went in yesterday and spent $600 dollars on changing my rear brakes and an oil change. Before that the car was working perfectly fine and did not have any issues. Today literally less than 12 hours after I got the oil change and brake job. My check engine and traction light came on. The car also started to shake while driving. I took it back to the shop and told me now I need a tune up and had to change my spark plugs and coils. Now they are charging me an additional $420 dollars to get that job done!! This place is a total ripoff! Car was working fine the day before and now all of a sudden I need a tune up after they told me the car was fine after the oil change and brake job! Spent $1,000 dollars in two days at this place! Last time I will ever bring my car back here!! Please save your money and go somewhere else where they won’t mess up your car so you have to bring it back the next day! STAY AWAY!!!!
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October 2023 by Aquila Wihz (Aquila WIhz)
I have a 3 year alignment plan at this place. Every time I go for an alignment, when I leave, the steering is not straight. When I went back, they said oh it’s because your suspension is worn. But they didn’t tell me anything about it before I left the shop. it’s like they’re always looking for an excuse for them NOT to do the alignment. If my tires are bad my suspension is bad, I don’t care, just do my alignment, that’s what I pay for.
