Dollar Car Rental
Car RentalHours:
3495 S Roosevelt Blvd, Key West FL 33041 Hours
About Dollar Car Rental
Dollar Car Rental offers a mixed experience according to customer reviews. Many customers noted that while cars are generally ready on time, some vehicles may have lingering odors, leading to the purchase of air fresheners. Customer service experiences varied, with some reviewers highlighting a lack of attentiveness from staff, while others appreciated the hard work of the employees amid busy airport conditions. Long wait times have been reported, especially during peak hours, which can affect customer satisfaction. However, one reviewer noted a pleasant surprise when they found the process to pick up their car to be efficient and even enjoyable after recognizing the challenges staff faced. Drop-off processes generally received positive feedback, with clear signage and quick processing. Overall, while there are areas for improvement in customer service and communication, Dollar Car Rental can provide a satisfactory experience, particularly when customers are understanding of the staffing and logistical challenges faced at busy locations.
Most Recent Reviews
October 2025
Just like the reviews said, I arrived early at the desk and No one at the counter. There was another couple there waiting before me.
The other companies had attendants waiting at their desks, I should have gone with Enterprise or Avis.
October 2025
Worst checkin I’ve ever seen, the rep didn’t seem to care & the line was long due to her incompetence.
October 2025
Did on line check in and had to do entire process again at airport. Car wasn’t ready for pick up for 45 minutes. They had to was it I was told
More Comments(96)
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