FedEx Ship Center in Key West, FL offers a range of services, including packing supplies, boxes, and FedEx shipping options. Customers can have their FedEx shipments held for pickup or schedule residential deliveries through FedEx Delivery Manager. The center provides cost-effective expedited, standard, and economy shipping services, with FedEx Ground being faster to more locations than UPS Ground. Customers praise the exceptional customer service at the FedEx Ship Center. Employees, such as the woman with blonde hair who is often there around 5:30 PM, are described as fantastic, helpful, and knowledgeable about FedEx Express services. They are appreciated for their dedication and ability to handle rude or entitled customers with professionalism. One employee, Michaela, is particularly commended for her wonderful customer service, always greeting customers with a smile and brightening their day.
I missed my package that needed a signature. Talked with employee at package store who pleasantly pulled my item off of the truck and had it waiting for me to sign. Above and beyond expectation. Thank you.
October 2025
Went to drop package off and there is a sign on the front door they are closed for lunch daily from 1:30 to 2:30. Nothing posted on website. That's key west for you!
December 2024
Micaela (apologies if I misspelled your name) was absolutely unbelievable! Not only did she remember me, but her customer service was exceptional—far above average. She truly made my experience remarkable. Five stars aren't enough!
