Key West Toyota offers a wide selection of new and used Toyota cars, trucks, SUVs, and hybrids, serving Monroe County, Florida. Customers praise the dealership for an easy and enjoyable buying experience, highlighting the honesty and straightforward service provided by staff. The sales team is described as phenomenal, attentive, and reasonable, making the process smooth from start to finish. The service department, especially Julie, receives high praise for personalized, quick, and caring customer service. She consistently provides accurate quotes and goes above and beyond, often fixing issues like recalls during routine visits, saving customers time. Customers appreciate the friendly, polite staff who make them feel valued. Overall, Key West Toyota is known for its great customer service, efficient repairs, and helpful staff, making it a trusted choice for car purchasing and maintenance in the area.
Recently bought a new Tundra from Edgar. The entire experience was the easiest car buying process I have ever experienced. I was there maybe an hour then on the road with my new truck. Edgar, Jesse, Mike, and John made the process absolutely seamless. Couldn’t recommend them more. Thank you guys so much!!!
July 2025
Julie at service was very nice, she helped me quickly and made sure my sensor issue was resolved, it’s rare to have great customer service now in day especially at auto centers that can take advantage of people that don’t know much about cars. Grateful that I received great service & an easy fix!!!
March 2025
AMAZING experience with buying my 1ST Toyota, and the service department provides excellent service as well. Thank you for being attentive + reasonable.
