“My son lost his phone in the ocean while we were vacationing. Hanley spent hours with us over the next couple of days working hard to help us get his phone replaced. He even continued to make himself available by phone after we had to return home. He provided options to us and allowed the space for us to make the decision on how to proceed. He was so kind and patient when we kept running into technical issues (no fault of ours or his). He walked us through all the steps that eventually led to success and even recommended an amazing local ice cream place! His customer service was absolutely stellar - above and beyond. Highly recommend!”
“Ole was extremely helpful and patient with me, which was great because I was very nervous to start a new plan. Ole was so kind that my nervousness was non-existent by the time I walked out. Thank you Ole, and thank you AT&T!”
“My son lost his phone in the ocean while we were vacationing. Hanley spent hours with us over the next couple of days working hard to help us get his phone replaced. He even continued to make himself available by phone after we had to return home. He provided options to us and allowed the space for us to make the decision on how to proceed. He was so kind and patient when we kept running into technical issues (no fault of ours or his). He walked us through all the steps that eventually led to success and even recommended an amazing local ice cream place! His customer service was absolutely stellar - above and beyond. Highly recommend!”