Niles Sales and Service is a trusted business that specializes in servicing Toyota and Nissan vehicles. Customers consistently praise the friendly and professional staff for their attentive and helpful service. Fernando is recognized for understanding customer needs and providing clear explanations, making the process smooth. The team is knowledgeable, especially in explaining financing options and warranty details, which helps customers feel confident and informed. Service experiences are described as first-class, with staff like Donnie and Mike ensuring timely communication and stress-free repairs, even when dealing with longer timelines typical of the Keys. Customers appreciate the ease of vehicle purchasing, highlighting salespeople like Randy and George for their attentive and respectful approach. The finance team, especially Tony, is noted for making the process simple, patient, and accommodating. Overall, Niles Sales and Service offers a professional, friendly environment where customers receive quality service and support, whether for vehicle sales or repairs. Their commitment to customer satisfaction makes them a reliable choice for those in the Keys needing vehicle servicing or purchasing assistance.
Amazing customer service! Thank you for all the help when we were experiencing an issue! Down for vacation and they didn’t let a flat tire ruin the trip! So grateful for this place!
November 2025
Easiest car buying experience ever. Fair price up front, fair trade in value. No back and forth.
October 2025
Fernando is great. He was attentive, understood what I wanted and found it on the spot. Excellent financing manager, what a breath of fresh air. He actually explained what I was signing and was incredibly knowledgeable and very friendly. Excellent experience.
