Did not have the product, even though the app said it was. The staff was helpful and tried to find it. Just went home and ordered it.
I was looking for a range extender for my wifi. The salesperson suggested to have one of their elite team come out, due to the layout of my honey and location of my router. It was more about making sure I had what I needed, than just making a sale.
I needed to make a return that was outside of the "normal" window. Because we are Elite members, and the team member & manager were extremely helpful and made the return painless. Also, the phone center employees were the most helpful that my husband and I have ever dealt with.
Very nice quality items at reasonable prices. Lots of associates to help you. Always clean.