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“very helpful and excellent communication! fair price on all items i sold! i recommend coming here to sell or buy! They have a lot of items at a good price and very good condition”
“We went to the store, the store associate Jesus was very very helpful. We forgot our pin and our account was locked. He helped us retreive our pin. He then helped us understand the promotions and offers and choose the best package for us. Very thankful to Jesus.”
“I would like to recognize the manger Amy for the outstanding customer service she has provided to my family. She has assisted us on multiple occasions with our purchases and has always been friendly, patient, and knowledgeable. Amy and her staff consistently goes above and beyond to make sure we have a positive shopping experience, taking the time to answer questions and help us find exactly what we need.
Her professionalism, kindness, and dedication to customer satisfaction truly stand out. Employees like Amy are the reason customers keep coming back. Thank you, Amy, for all of your help and for making every visit a great experience!”
“This place has great service, the staff is friendly and I got my PS5 and Xbox series x here and tools for my house prices are low here then other retailers definitely coming back here again”
“Love our shopping here. Only missed you all stocking up on the Tabitha Brown products. Came in to buy some, but it's seems like you all do not carry her line, which was a bit disappointing, but our shopping experience there was wonderful. Thus, the 5 stars”
“This is the best store. The manger is so sweet and helpful.and she Try to help me recover my stolen phone and been nice and sweet the whole time and patience. She’s the best.”
10AM - 8PM
3831 W Vine St Ste 72, Kissimmee
Electronics
“CESAR I truly appreciate the efforts you placed forth in transferring all of my data to my new phone under extraordinary circumstances. Your price was fair & your service impeccable. Many thx.”
“Amaya and Juan Pablo were amazing !!
Helped me get out of my old expensive plan into a new plan with a brand new phone 10 out of 10 definitely recommend”
“Nice place Near Medieval Times in Kissimmee and Give Kids the 🌎 World it's a convenient stop and good prices worth it for You to save come by save money”
“Much better than the T-Mobile store I visited prior to learning, too late, that I was at the wrong location. Metro was complete opposite, and competent to the needs rendered.”
“Angie Canales provided outstanding service. She took the time to explain all of my options, answered all of my questions, and made the entire process easy to understand. She also helped me select my new equipment and guided me through the installation process, explaining everything that comes with getting new equipment. Her professionalism, patience, and knowledge made the experience smooth and stress-free.”
“Come visit this amazing Metro By T-Mobile store on Vine Street. The whole team here was super knowledgeable, friendly helpful, and fun to work with. This Samsung deal is Amazing with no activation fee as well.”
“I had a wonderful experience! Excellent costumer service. Wonderful attention and service from Johayra, she helped me select a cell phone suitable for my needs. I will ask for her when I come back!”
“Angela was a very friendly warm respectful employee. My husband and I noticed she said hello to every person who came through the store. She helped us out tremendously and was a big reason why we decided to even make our purchase. She was absolutely amazing!!!!”
10AM - 8PM
1001 W Vine St, Kissimmee
Electronics
“Kristy was absolutely incredible and made us feel so welcome and comfortable from the beginning, she was working as fast as possible and keeping us laughing and smiling. Literally the only reason I keep coming back to this T-Mobile, she brings the energy”
“Very good quality screens and had my phone fixed in about 10 minutes ! Fastest I’ve ever had my phone fixed. Technicians name was Hossain he is very friendly and educated on phone repair. He answered all my questions and even taught me some interesting facts about water damage. Thank you Hossain !”
10AM - 9PM
2538 Simpson Rd, Kissimmee
Electronics
“Kelvin Was super great, patient and helpful with me. I was able to leave happy with what I left with. If you guys want an honest purchase go to Kelvin he is more for the customers than the sales. Thank you Kelvin for helping me after a stressful day I had.”
“⭐️⭐️⭐️⭐️⭐️ 5-Star Review for Alejandro Romero
Alejandro Romero gave me the best customer service experience I’ve ever had at Cricket — hands down.
From the moment I walked in, his bright smile and positive energy stood out. He’s incredibly down-to-earth, genuinely helpful, and extremely professional. You can tell he truly cares about every customer who walks through that door.
He took his time with me, explained everything clearly, and made the whole process smooth and stress-free. Employees like Alejandro are rare — he goes above and beyond without even trying.
I’ll definitely be coming back to this location for my next device because of him.
Cricket, please take care of this man. He deserves every promotion, raise, and recognition you can give. Your company shines because of employees like Alejandro.
Thank you again, Alejandro — you’re GREAT at what you do.”
10AM - 8PM
3160 Vineland Rd Ste 1, Kissimmee
Electronics
“Angie was amazing! She helped me get a phone quickly and made the whole process easy and stress-free. She was very friendly, professional, and incredibly helpful. Her customer service was outstanding, and she took the time to answer all my questions. I really appreciate her help and would highly recommend her if you need assistance. Thank you for the excellent service!”
“All of the personnel at this office from the mgr down were excellent. They made the experience of getting a new phone a delight!!! They works as a team. Great attitude and knowledge. I would highly recommend.”
“My wife recently ported in from Boost, and we had an amazing experience at Metro by T-Mobile thanks to Adriana. She was super friendly, professional, and completely transparent throughout the entire process. She made the transaction smooth and left us feeling truly satisfied. Great customer service!”
“This is my second time using Guillermo's services. I am extremely satisfied with working with him. Always available and responsive. Fast service, great communication and overall great experience. He does not overcharge for repairs. Greatly recommended.”
“I went to Best Buy today and Lucas was able to help me with my purchase of a laptop. 8/29/26 18:30 . He was professional and detail oriented. I had to walk over to the manager to tell him how much I appreciate him for helping me with my choice. Anytime I go into the establishment there is always someone who will approach with a smile and great service. Thank you very much.”
11AM - 8PM
2431 Pleasant Hill Rd, Kissimmee
Electronics
“A recent issue with a faulty phone that messed up my weekend was resolved efficiently by a very helpful customer service representative named Amanda. She went above and beyond. She is an extraordinary person with a beautiful heart, always willing to help even at the last minute of her shift. I already sent your store address to tone of friends. Thank you so very much Amanda, your assistance was greatly appreciated ?! Keep being you? keep shining
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Open 24 hours
2360 Pleasant Hill Rd, Kissimmee
Electronics
“Stopped to put air in our tires. They have an air and vacuum combo that takes card. It’s $2.50 for 5 minutes which was enough time for us.
However, the air pressure indicator stays flashing on the same number as you’re filling the tires so you have to keep taking it off and putting it back to know what the current PSI is. At other places, the number updates as you put in air”
“I stopped by Metro to make a bill payment and had an excellent experience. Hector took the time to review my account, answer all of my questions, and explain my options clearly. He went above and beyond by helping me upgrade to a better plan that fit my needs and will actually save me money.
It’s rare to find someone who is patient, knowledgeable, and genuinely interested in helping customers. Hector provided outstanding customer service from start to finish and made the entire process quick and stress-free.
If you visit this location, I highly recommend asking for Hector. Thank you for the excellent service! 👏📱”
10AM - 8PM
2256 W Columbia Ave, Kissimmee
Electronics
“We had a representative Christian and he was amazing. I suggest everyone go to his quick use efficient and he was on time and did everything wonderful thank you so much for Christian.”
“Today I was assisted by Nayeli and Santana and they where Great help. They helped me find what I needed and even went above and beyond to find it in a another store. And have it delivered at my house. Great customer service. Definitely will be coming back.”
“Love Aaron’s! everyone here treats you like family. I’ve lost all of mine so it feels good to walk into this store and feel loved. I will continue to come here forever.”
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“Great experience my second visit and nothing but perfection. They met all my needs explained everything so I could understand and even told me about specials they.”