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December 2023 by Hilda Morel
Leidy was great her and her coworker Beverly gave very great customer service! They were very friendly and helpful. They made all the calls needed in order to resolve my issue and did!
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December 2023 by Truee Tmr
Came into metro with a spectrum issue and and spoke to Beverly over the phone, I was still unable to get my problem resolved so I went in stores. Beverly was able to help assist get my phone back in service
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November 2023 by Jeffrey Waites
I just visited this particular Metro store and the attendant Beverley was amazing! She was very attentive and was able to look up a discount for me for a brand new tablet and it was added to my monthly phone bill. She answered all of my questions and really took care of me. It's hard to find customer service like that these days. You can tell that she loves her job. Thank you so much!! I will definitely be back
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November 2023 by Rajay White
Great customer service! Came in with an issue and Beverly with her superb customer service skills layed out the options available to me and saw to it that I left the store as a happy customer.
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November 2023 by Kayla F
Kevin was amazing and very patient when we had to call our old provider to switch the phone. He hooked us up with an amazing plan and made it so simple will definitely be coming again!
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November 2023 by Adrian Girona
this is the best metro store i could have ever found . i came in asking questions about porting out of ATT.( that company is horrible i would not recommend)! this store is very informative; beverly was able to help assist with finding my account number an pin . she made the process smooth and painful. thank you for being patient with my family . i will only use this store
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November 2023 by Ever Moran
Fast an efficient customer service . My tablet when crazy talking to me, I brought it in and Beverly was able to assist an help put it back normal. 10/10 service.
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November 2023 by Sue chim-um
I had horrible service over the phone with customer service in regards to my bill payment, I went to the store and immediately I felt welcomed. The environment and atmosphere was so welcoming I was amazed. I dealt with a nice lady name Beverly and she was able to assist me with my concerns. I’ve been a customer for over 10 years and this was the first time I ever had an associate to helpful and informative. Beverly was so lovely I’m surprise she wasn’t the manager. Amazing customer service definitely a 10/10 experience, will def return back !!
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November 2023 by macario lopez
Really great customer service, Beverly stood after hrs to help assist me on my purchase . My wife loves her new galaxy. The service was amazing . I will ONLY USE THIS STORE.
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November 2023 by Diane Asher
Ladie or Lanie was awesome! We came in last minute right at closing and she was able to transfer the service to our new iPhone quickly! Thank you for the great customer service!
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November 2023 by Iris Castaneda
Great visit I am so pleased!!!! Beverly informed me I have 3 free tablets on my account an I only have to pay 10$ monthly what's!! That's a steal I had no idea I had those promotions I'm so happy thanks guys!!
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July 2023 by Emma Pereira
Leidys is the absolute best!! She really made my day a million times better and really helped make my kids birthdays special with the tablet promo. I will always come back to this store just for her. ?
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June 2023 by ahmed gio
Went to buy a new line. I was surprised how rude the manager was to me. I don’t even know why!
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April 2023 by Clean Energy Programs Florida
Very knowledgeable team mbers
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March 2023 by Davika Persaud
We came from jacksonville for vacation, i lost my phone, lady helped me choose the right phone for me, she set everything up for me, and answer all my questions, thank you lady for your help and service
