FedEx Office Print & Ship Center, located inside the Gaylord Palms Resort and Convention Center, provides a wide range of services to meet convention needs, including packing, shipping, copying, and signage. Customers can order materials like presentations and flyers online for convenient pickup upon arrival. Many reviews highlight the exceptional service provided by the staff, particularly Alicia, who is frequently praised for her helpfulness and professionalism. Visitors appreciate her assistance with package pickups and deliveries, especially during busy convention times. The center's pleasant atmosphere and beautiful location enhance the overall experience. While most feedback is overwhelmingly positive, there is a contrasting opinion regarding Alicia's demeanor. Overall, the FedEx Office at Gaylord Palms is recognized for its commitment to excellent customer service and support for conference attendees.
We had an urgent need to access our equipment that had been sent to a FedEx office. Justin knocked it out of the park for us and resolved our issue. To say he saved the day would be an understatement. Thank you so much, Justin!!!
June 2025
They charge additional charges for dropping off a package. I wish they would write on the description here.
December 2024
Absolute excellent service from everyone especially Alicia👏 and the crew have been outstanding and I love them so much❤️🙏 Thank you for handling the return🙌